Xbox app not installing/opening

BenzoB · Dec 2, 2019

So ive tried downloading and installing the xbox (beta) app several times, ive run as administrator, its a fresh copy of windows, and ive installed all recent updates. It says it installs correctly and everytime i try and open it whether as administrator
or not it gets stuck on the green xbox loading square. Not sure what to do as i cant find any support online.

:)

SammyVS

Close the Xbox app, open or install the Xbox Companion app, log in with your account, then open the Xbox app and see if it resolves the issue

SammyVS

Close the Xbox app and open the Xbox Companion app, if you haven't installed it, download it from the Microsoft Store.

Open the app and try to log in with your account on it and then open the Xbox app and see if that resolves the issue.

XBF Steven R

Hi BenzoB

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
the troubleshooting steps listed above didn't fix the issue.

Thank you and have a great day!

BenzoB

nevermind i fixed it lol had to reset my store cache for some odd reason

Tim Kelly2

Sorry, I'm really confused about the Xbox app. Is it a program that needs to be installed on my computer? I see these instructions: Search for Xbox app and install.

. To install Xbox app, follow the steps below:
- Open Microsoft store
- Search for Xbox app and install.
- Wait for the app to completely install.

When I go to the Microsoft store & search for the Xbox app then click on " Get in store app" a box pops up with an "open" tab. When I click on the open tab, it looks like I'm signed in . I don't see any download link for the app.

I'm also confused about whether successfully downloading & installing the Xbox app will solve the problem of signing into Xbox to play MSFS. Is it likely that need to uninstall & reinstall my Steam version of MSFS to fix this problem?

Xbox app not installing/opening