Xbox App not giving bonus points for jewel game & play PC game

Discus and support Xbox App not giving bonus points for jewel game & play PC game in XBoX on Windows to solve the problem; Is anyone else not get the bonus points for being an Xbox ultimate subscriber and having 7 + friends for the jewel game and play a PC game? I'm a Xbox... Discussion in 'XBoX on Windows' started by Baidic, Oct 11, 2023.

  1. Baidic
    Baidic Guest

    Xbox App not giving bonus points for jewel game & play PC game


    Is anyone else not get the bonus points for being an Xbox ultimate subscriber and having 7 + friends for the jewel game and play a PC game? I'm a Xbox ultimate subscriber and have 7 + friends since yesterday I haven't been able to get the bonus points.

    :)
     
    Baidic, Oct 11, 2023
    #1
  2. Jaden Darmody Win User

    Miss Microsoft Jewel game on Xbox phone app

    Update: So I used it today and now the regular options for earning points is back, and I can play the jewel game again with the sign in bonus. No idea why it was removed for a bit, but hopefully that means whatever reason they were gone is sorted now. Annoying I missed out on a day of points because of it but whatever better not happen again, app is already finicky as it is.

    Original comment:

    Mine was fine but now the app has just been updated to remove the sign in bonus and Microsoft jewel

    This is a pretty scummy way to remove easy ways to earn points for rewards redemption.

    Playing a game on PC is a bit finicky and obtuse and earning an achievement gives a pitiful 3 points as a reward.

    This is really awful as an update and I'll probably just uninstall the app if I can't get the jewel game bonus and sign in bonus at all anymore.

    The only other rewards I see listed now are ones related to gamepass, which is a subscription.

    So basically now we're expected to pay for the ability to earn points on this app?

    What's the point, so stingy.
  3. Jigsaw1991 Win User

    Xbox App not giving bonus points for jewel game & play PC game

    Yeah, I am not getting them either. I'm also currently subscribed to Game Pass and have 7+ friends on my list but I am receiving the regular 50 points for playing a PC game and 30 points for playing Jewel in the Xbox App for mobile. It's like the bonuses have completely disappeared. They're not showing up on the app anymore. That's 80 points that we're now no longer getting every day. That's a lot.

    Apparently, this isn't happening to everyone. My sister and my mom still get the bonuses, as do at least one or two of my friends. So, it's not like it's been completely removed or anything. What exactly is going on here, and how do we fix it?
  4. Michael Cass Win User

    Xbox App not giving bonus points for jewel game & play PC game

    A little over a month since this post and now it's happening to me. It worked 2 days ago on the 18th but started yesterday November 19th. Really irritating that's a lot of points lost every day. Not getting the 7 friends or Gamepass bonus either. I don't like losing that many points every day. I uninstalled the app, cleared cache, everything and nothing works. Keeps saying incomplete.
  5. Daniel Gill_354 Win User

    Xbox App not giving bonus points for jewel game & play PC game

    Hi Baidic! I hope you are well, delighted to be able to offer you my help!

    If I'm honest, I haven't received these points you mentioned either, so the only solution I can give you is to contact support directly:

    https://support.xbox.com/contact-us

    Let me know if this worked for you and if not, I will be attentive to continue helping you.

    Best regards,
    Daniel.
  6. SwordofWhedon Win User

    Game Pass Quests Downsized......AGAIN!

    The app quests are under your profile photo on the phone app. Play Jeweled, Play a PC game, and use the App.
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Xbox App not giving bonus points for jewel game & play PC game

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