Xbox app not allowing me to change install folder location

Discus and support Xbox app not allowing me to change install folder location in XBoX on Consoles to solve the problem; I have formatted the drive for NTFS, it is a new drive. It works perfectly fine for other operations. For whatever reason, I cannot choose this new... Discussion in 'XBoX on Consoles' started by impakta123, Jan 7, 2023.

  1. impakta123
    impakta123 Guest

    Xbox app not allowing me to change install folder location


    I have formatted the drive for NTFS, it is a new drive. It works perfectly fine for other operations. For whatever reason, I cannot choose this new drive as a new install folder location. Additionally, I can't even select the C drive. It says "cannot find C:\C:\users\..." location. Also, when I try to select anything other than the original drive I was using to install games, it says "that's not a folder in the X:\ drive". Is there any solution to this at all besides reinstalling Windows? In my opinion, that's not a solution. I shouldn't have to reset my entire OS to change the install location for a new game.

    :)
     
    impakta123, Jan 7, 2023
    #1
  2. CarTzy Win User

    Xbox app not allowing me to change install folder location

    Hello impakta123,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties changing the installation location. Let me see how I can assist you with this concern.





    We will first do our research so we can give you concrete answers about what is causing the problem.

    However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

    • Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
    • Xbox app and Gaming services version?
      • Xbox app > select Profile picture > Settings > About.
    • What troubleshooting steps have you done?
    • Was this working before?
    • Recent activity or changes made before the issue appeared?

    So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



    Troubleshoot issues with the Xbox app for Windows

    Troubleshoot issues with the Xbox app for Windows | Xbox Support

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  3. CarTzy Win User

    Xbox app not allowing me to change install folder location

    Hello impakta123,

    Thank you for your response. It seems that you are running an older version of Windows. Try to run an update and see if this fixes the issue.
  4. impakta123 Win User

    Xbox app not allowing me to change install folder location

    Thank you for the response, but I've given up on using Xbox for PC or whatever they call it. I can easily change the install location on Steam, so I'll just continue to use that service.

    To answer your questions, in case they help someone in the future.

    - Windows 10, version 21H2 (OS build 19044.2486)

    - I had the most current version of the Xbox App as of Jan. 6, 2023. I don't know what that is/was as I have already uninstalled it. That being said, it didn't work a year ago either, which is when the issue first appeared.

    - I tried uninstalling and reinstalling the app multiple times, I tried using different drives, including ones I reformatted specifically for testing the issue. I can't remember if I tried anything else the first time this issue appeared, but just to reiterate: The same problem was happening over a year ago on the same system, which has been kept up-to-date. It was a problem on a prior version of Windows 10, and it remains a problem today.

    - It worked perfectly fine for about 2 or 3 months when the system was new. It stopped working about a year ago, and hasn't worked since, despite multiple attempts over the last year to re-install and check to see if the issue remains.

    - I remember the issue appeared when I set the system up to have a Linux partition so I could learn that OS. I followed a guide for that, and everything else was running fine. I no longer recall if it happened *exactly* at the same time, but I believe it did. The Linux partition has been removed now, but that did not resolve the issue.

    Thanks for the help.
  5. XBF-JoannaDark Win User

    File system error (-2015294512) Among Us

    Hello Zach.1,

    The Xbox app was updated and now allows you to create folders and location on where you want to install your games and easily access the files. May I suggest that you

    1. Open Xbox app
    2. Click on your profile icon and go to settings
    3. Then General
    4. Game install options
    5. Then change folder and choose a different location or drive and name the folder "GameTest"
    Then attempt to install the game and see if you have any issues. If the problem is fixed by doing that, then going forward you can install your games to that folder and location.
  6. QuickMythril Win User

    Moving Xbox Games To Secondary HD

    hm good question. the default installation folder for Windows "App" style programs is C:\Program Files\WindowsApps (a hidden folder). i don't see any settings in the Store app that allows you to choose another location.

    ok just came across this site:

    www.thewindowsclub.com/move-windows-10-apps-other-drive-change-install-location

    you go into Settings app, System, Apps & Features, wait for it to load all the apps you have, then select the App you want to move and press Move. it will allow you to choose another drive, but i don't think you can specify the exact file path. that should
    work for moving to an external drive though.

    let me know if that solves your issue.
Thema:

Xbox app not allowing me to change install folder location

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