Xbox app menu only shows 'My Library' and 'Store' as options

Hello RandenTCB,

Thank you for posting and welcome to Xbox Forums.

We understand that you're experiencing issues with your Xbox app. There are a few possible causes for this issue. One possibility is that there may be a problem with the Xbox app itself, and it may need to be updated or reinstalled. Another possibility is that there may be a problem with your account settings or permissions, which could be preventing you from accessing certain features of the app. Nothing to worry, I'd be more than happy to help you troubleshoot this problem.

Before we proceed, can you please provide more details about the issue you are experiencing with the Xbox app? For example, are you unable to access certain features or options within the app? Have you tried any troubleshooting steps so far?

In the meantime, to troubleshoot this issue, I would recommend trying the following steps:



1. Check for updates: Make sure that your Xbox app is up to date by checking for updates in the Microsoft Store.



2. Reinstall the app: If the app is up to date and you're still experiencing issues, try uninstalling and reinstalling the app.



3. Check your account settings: Make sure that your account has the necessary permissions to access all of the features of the Xbox app. You can check your account settings by logging into your Microsoft account and reviewing your settings.



If none of these steps resolve the issue, can you please confirm if you're signed into your Xbox account on the app? If not, please sign in and check if the menu options appear.



If you're already signed in, please try the following steps:



1. Close the Xbox app completely.

2. Press the Windows key + R to open the Run dialog box.

3. Type "wsreset.exe" and press Enter. This will reset the Windows Store cache.

4. Restart your computer.

5. Open the Xbox app again and check if the menu options appear.



If the issue persists, please try uninstalling and reinstalling the Xbox app. Here's how:



1. Press the Windows key + X and select "Apps and Features".

2. Find the Xbox app and click on it.

3. Click on "Uninstall" and follow the prompts to uninstall the app.

4. Restart your computer.

5. Open the Microsoft Store app and search for "Xbox".

6. Click on "Install" to reinstall the app.



If none of these steps work, please let me know and we can explore other options. Additionally, you can check out this article on the Xbox app menu not showing all options for more information:

Troubleshoot Xbox app game bar

I hope this helps.

Kind regards,



Microsoft Community

Hello RandenTCB,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.















Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Ys in the Xbox app it is in my library in the Microsoft store is shows installed but I try to open the game from ALL APPS menu and nothing I get an error. I did the Microsoft help thing to uninstall and now even link in the start menu is gone but the store
still said installed and Xbox app

In the Windows Store there is a menu at the top right of the app that will take you to your library. Try redownloading from there.

It does not show up in my library in the windows store. But if i am using internet explorer, it says I own this product. But when it takes me to the store, It says it does not exit.

I'm fairly certain it's not temporary, does it appear in your library? You can check this by clicking the menu (the three dots in the upper right corner) on the Microsoft Store app on your PC and clicking My Library. This should show you all of the apps
and games associated with your account, and Minecraft should be in there. You can also click the Purchased option, though this will take you to a webpage in your Microsoft account listing all your purchases.