Xbox app keeps automatically trying to install games on new pc

RyanWheatley · Dec 21, 2023

Good morning, afternoon, evening,

Recently I have moved to a new system, couple of extra spare drives moved over but other than that a fresh setup on windows 11 pro with a new main SSD.

Since moving onto this system, whenever I start and load up the Xbox app it attempts to install both Fallout 76 and Age of Empires 4, without me prompting it to. Regardless of whether I cancel, allow them to install and then uninstall, freshly install the app again, this continues to happen.

I previously had both installed on the main drive of my old pc however that wasn't transferred, I have also disabled auto updating to try and prevent installation but it still happens, I should also note that both these were from Games Pass.

I'm hoping somebody has some answers to help me resolve this, as you can imagine it is incredibly annoying to have to cancel installations every time I boot the program.

:)

Jhonkito

Hi RyanWheatley, my name is Jhon and it will be a pleasure to help you.

Here are the troubleshooting steps:

1. Try signing out of the Xbox app and signing in again.

2. If the problem persists, try resetting the Xbox app by going to "Settings" > "Apps" > "Apps & Features" > "Xbox" > "Advanced" > "Reset".
3. Try resetting the Microsoft Store app by going to "Settings" > "Apps" > "Apps & Features" > "Xbox" > "Advanced" > End, Repair and Reset

4. Reset Microsoft Store cache: Press Windows logo key + R to open the Run dialog box, type wsreset.exe, and then select OK.

https://answers.microsoft.com/thread/bf7f0bbe-60ac-4182-8db6-9b65431288bd

Source of information (Credits): Note: The credits for this message go to Independent advisor RichieB_ since his publication was the basis for obtaining said information.

I hope the information I gave you has been useful, have a happy day.
Jhon

L4c3rd4

Try this then, since they're installed, you will uninstall it via powershell and then open the Xbox app and it will ask you to install it again automatically within the app, ok?

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

theguy667

i have done numerous steps to try and correct the xbox app not installing games on pc, i keep getting error code 0x80073d0d, any soloutions to this problem

FreakRoach

I assume you are trying to remote install a game from your Xbox app on PC. Usually when it fails to install it will show you an error below the install button.

Can you open Store app on your PC and search for the game there and try to install from there? Also, try restarting your PC.

Rostom L

That’s fine. Simply open the Xbox app and wait until gaming services get installed automatically.

Once done, restart your PC and check if the issue is still there or no more.

Xbox app keeps automatically trying to install games on new pc