Xbox app issues on laptop

FYI, just opened the Xbox app on laptop and was able to run Forza 5 with no issues. Closed it out, closed xbox app, shut off laptop. Still can't run from this new computer.

Only the XBOX app is giving me the issue on my laptop pc

Hello Tommypuck, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you're having trouble opening the Xbox app on your laptop. Let's go through some troubleshooting steps to see if we can resolve the issue:

1. Ensure that you have a stable internet connection on your laptop. If your connection is weak or intermittent, it may prevent the Xbox app from opening. Try connecting to a different network or resetting your Wi-Fi router.

2. Make sure you have the latest version of the Xbox app installed on your laptop. Outdated versions may have compatibility issues or bugs that prevent them from opening. Visit the Microsoft Store or the official Xbox website to download and install the latest version of the app.

3. Sometimes, a simple restart can resolve software glitches or conflicts. Close all applications and restart your laptop. After it boots up, try opening the Xbox app again.

4. Ensure that your laptop's operating system is up-to-date. Updates often include bug fixes and improvements that can address compatibility issues with applications. Check for updates in your laptop's settings and install any available updates.

5. Antivirus or firewall software on your laptop can sometimes interfere with the functioning of the Xbox app. Temporarily disable your antivirus or firewall and try opening the app again. If the app opens successfully, you may need to adjust the settings of your security software to allow the Xbox app to run.

6. If the app still won't open, try clearing its cache and data. Go to the settings of your laptop, find the Apps section, locate the Xbox app, and clear its cache and data. This will reset the app to its default settings and may resolve any underlying issues.

7. If all else fails, you can try uninstalling and reinstalling the Xbox app on your laptop. First, uninstall the app through the settings or control panel of your laptop.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Is it possible to connect my xbox to my laptop and use my laptop as a tv?

NO, your laptop have an HDMI out, you can workaround this using Xbox Companion App on Windows 10.

If both Xbox One and your laptop use ethernet connection to your network, you can play without any issue.

They told me that this is an issue with xbox live worldwide effecting the app.

They had me uninstall their app, reload it. Reset xbox one, reset router.

My Netflix app only doesn't work on the xbox one, works on laptop fine. This is why they said know Microsoft issue with xbox