xbox app isn't remembering my console for remote play and I'm away from home with no way to...

Why even have remote play then? Isn’t that kind of a terrible feature? If you need to be in the same location as your Xbox to get it to work, why not just play on your console? Shouldn’t the point of remote play to be able to play on the go when you’re away from your home?

RippenHarra

the vita doesn't perform as advertised away from the console situation.

Wrong, I remote play PS4 games on my Vita from around 30 miles away from home when on site work, it performs flawlessly.

Hello,



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Thank you for your understanding.



Respectfully



Moderator

Microsoft Community

Hello Young Dolph,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

We understand that you are trying to remote play your using an Android phone and is unable to because you are getting an error that says you cannot connect to your console. Let us check on this together and make sure to sort this out so that you can remote play with your Xbox console games.

We would like to ask few questions to help us isolate the issue further.

1. Are you able to remote play using other devices other than your phone?

2. What is the version of your Android phone?

For the meantime, here are the settings between your Xbox Console and your phone device before starting remote play.

1. First, enable the sleep power option and remote features on your console.

• Press the Xbox button on your controller to open the guide.
  
• Go to Profile & system > Settings > Devices & connections > Remote features.
  
• Select the Enable remote features checkbox.
  
• Under Power options, select Sleep.
  

Note If your console power mode isn’t set to Sleep, remote play won’t work.

To learn more about adjusting your console's power mode settings, see: About power options on Xbox One and Xbox Series X|S | Xbox Support

2. On a mobile device:

• Open the Xbox app for PC.
  
• Click on your profile picture and select View profile.
  
• Under Where I play, select the Add a console option and follow the steps shown.
  

For your reference, see the links below:

• Understanding your remote play setup test results | Xbox Support
  
• How to set up remote play | Xbox Support
  
• Troubleshoot remote play gaming | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

I have similar issue.

What doesn't work:

• Remote Control from Standy On : Cannot touch Xbox button or Turn On Console to truly power on the console.
  
• Remote Play from Standby On: Cannot connect to the console, even though the router can find the console connected to network, can ping to the console through router console.
  
• Game management: cannot install or uninstall games
  

What does work:

• Change console name: using Xbox app to change console name, the updated name reflects on Xbox app Beta, Xbox Game Streaming (Test app) for PC. This means the apps still be able to connect to the console, sending signal to the console.
  
• Remote play when Powered on: remote play/console streaming feature can be used only and if only the console is turn on, with the Xbox button on console lighted on. Work on both External and internal networks => not related to NAT(Open type) or Remote settings because all testings give green status. ==> However, having the console turn on directly in-home or having someone at home to turn on the console for me is not the point of remote play. The console is supposed to be turn on in background for remote play from External network!
  

This issue should be fixed before anything else!