Xbox App Instability

RayneLeStrange · Jan 1, 2022

Hey there, forgive me if I'm not asking this in the right place, first time poster.

I'm having an issue with the Xbox app.

The ONLY reason I have it right now is to access Minecraft Bedrock on the PC, yet it cant even handle showing me the store page, nevermind allow me to download it.

It works fine on my partners PC, she has a similar spec and has also had issues accessing the game for some years (which was able to be resolved by downloading the Xbox for Windows app).

I visit the page, it crashes.

The only way I can proceed is to force close it from TM and try again.

I've tried reinstalling it, dropping CPU clocks back to stock, and back again, I've even tried get-appxpackage *Microsoft.XboxApp* | remove-appxpackage in powershell to no avail.

Please help. I'd love to be able to play on our home server.

EDIT: forgot to mention I've even tried Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

:)

Kathy A.

Hi RayneLeStrange,

Hope you are doing fine.

We would like to follow up your concern.

Kindly let us know if you are still having issue by posting a reply.

Kind regards,

Kathy A.

Hi RayneLeStrange,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We're sorry to hear you are having issues with Xbox as you were unable to play Minecraft. Let us check on this together so you will get back to gaming.

Thanks for letting us know you have contacted support as they will have advance tools to better assist you. If you are wanting to install and play Minecraft Bedrock, you may just install Minecraft Launcher for Windows via Microsoft Store or follow this link - Download Minecraft | Minecraft.

If you are having launching issues just like the Xbox app, you may turn off or disable all antivirus, antimalware, Firewall, VPN and PC Optimizer then try again.

Please, do not forget to check here for known issues and support articles that might be related to your concern.

Fix problems signing in to the Xbox app (microsoft.com)

Troubleshoot digital game issues on Xbox | Xbox Support

Minecraft: Java Edition Installation Issues FAQ – Home

Xbox Status

Known Issues for Game Launches

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

L4c3rd4

Might be just an instability with the app indeed. Have you tried via Wi-Fi to test it?

AdamKronus

Could it be some instability of iOS 13? The system is very recent and may be having problems with certain games or apps.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Xbox, how are you today? Hope you're well.

Indeed this instability is happening with a lot of users today, we think it's just a momentary instability with the server.

Try to redeem the perks on the Mobile or PC app, if both shows you the same error, please, wait for a couple of hours and try again in a while.

Xbox App Instability