Xbox app headphones / audio not working on PC

Are you playing on a Xbox console?

If so, go to the audio settings in the console settings and set up the console audio to output game audio via headset.

In the headphone settings you can also set up spatial 3D audio, by turning the audio output for headphones to Windows Sonic, or if you have purchased the Atmos App (the free app only works 14 days with headphones), you can also set Dolby Atmos for headphones.

If you are on the PC, you need to make the headphone your device for audio output (not only voice communications).

Click on the speaker icon in the lower right, and choose the output channel for the headphone. Depending on your soundcard or USB headset, you need to select the proper audio output.

yeah had it too but this fixed it, ive now upgraded to an msi virtual 7.1 USB headset, no issues ever again.

Thanks for your post... I did the test and i can hear the sound... the two boxes were checked. I unchecked them, saved, tried xbox app - did not work - went back in and checked the boxes, saved, tried xbox app again. still does not work. All works
fine in discord so I know its not my cables or headphones are volumne. Checked my NAT and its open (was blocked but fixed that). But still no sound in xbox app. . did you have this same problem?

interesting... I have a turtle beach headset but plugging it into my pc with a USB dongle (HyperX).... so frustrating that it works for all other games and apps. just not xbox party chat... if you have any other suggestions I woudl appreciate. I have
cleared cache, reset default settings in xbox app, reinstalled app... etc etc... thanks.

try the following as a test, right click volume icon, open settings, on the right select csound control panel then untick the following, if it doeas not work just place a tick back in the box