Xbox App glitch prevents me from removing BC games from "Liked Games"

Discus and support Xbox App glitch prevents me from removing BC games from "Liked Games" in XBoX Games and Apps to solve the problem; Hey there! There is a bug with the Xbox App (since the release of clubs). I have selected Halo: Reach as a Liked Game for my club. I then wanted to... Discussion in 'XBoX Games and Apps' started by snikefriend, Jan 1, 2017.

  1. snikefriend
    snikefriend Guest

    Xbox App glitch prevents me from removing BC games from "Liked Games"


    Hey there! There is a bug with the Xbox App (since the release of clubs). I have selected Halo: Reach as a Liked Game for my club. I then wanted to change that, but the app simply won't register it. I hit "Customise" then unclick Halo: Reach and click "Done"
    but it won't get removed! I also tried unclicking Halo: Reach and selecting a different game, but it still won't remove Halo: Reach. I have had no problems removing an Xbox One game, so I guess it's a BC bug.

    :)
     
    snikefriend, Jan 1, 2017
    #1
  2. BowenB23
    BowenB23 Guest
    Why some 360 games can't be made BC for Xbox One (an FYI)

    This makes perfect sense and needed to be said. I have also seen (been apart of) BC discussions on games from developers that are no longer in business. This will also prevent the game from ever being BC.
     
    BowenB23, Jan 2, 2017
    #2
  3. ngocphi
    ngocphi Guest
    Preview Program Registration

    What different one there isnt anymore updates

    They already stoped the bc enrollment

    And the preview app doesnt prevent you from getting regular system updates if you arent in the beta yet
     
    ngocphi, Jan 2, 2017
    #3
  4. Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hey there snikefriend,

    Thanks very much for bringing this to our attention, we were able to reproduce the same issue here. However when we opened the club on Xbox One, we were able to remove the Backward Compatible title as a workaround. Are you able to do the same on your Xbox
    One console? Also can you please let us know which version of the Xbox App you're currently using?

    Thanks so much!
     
    Mister Mascot, Jan 4, 2017
    #4
  5. snikefriend
    snikefriend Guest
    Hey there Mister Mascot and thanks for the reply! Yes, I was able to remove the game from Liked games from my console! Thanks for this workaround! I am using version 24.24.20004.00000 of the official app but I can also reproduce the issue on the final beta
    version of the app (24.24.9006.00000)!
     
    snikefriend, Jan 4, 2017
    #5
  6. Perfect, thanks so much for that information. We're going to have a team look into this and thanks again for bringing it to our attention!
     
    Mister Mascot, Jan 4, 2017
    #6
  7. snikefriend
    snikefriend Guest
    Hello Mister Mascot!

    The latest Xbox (beta) update to version 27.27.10006.00000 has resolved this issue. The main Xbox app still suffers from this but I bet it will be fixed when it updates!
     
    snikefriend, Mar 11, 2017
    #7
  8. Xbox App glitch prevents me from removing BC games from "Liked Games"

    Awesome, great to hear that it's working for you now in the beta app and thanks for keeping us posted on it. Xbox App glitch prevents me from removing BC games from "Liked Games" :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Mar 13, 2017
    #8
  9. Hey again snikefriend,

    The update that should resolve this issue is now available. Can you please let us know if this issue is still occurring in the normal Xbox App for us?

    Thanks so much!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Mar 31, 2017
    #9
  10. snikefriend
    snikefriend Guest
    Hey there Mister Mascot! The latest udpate indeed resolved the problem in the normal app too! So now neither the beta nor the normal app suffer from this issue! Thanks very much Xbox App glitch prevents me from removing BC games from "Liked Games" :)
     
    snikefriend, Mar 31, 2017
    #10
  11. Wonderful,

    Thanks again for letting us know about it and Happy Gaming! Xbox App glitch prevents me from removing BC games from "Liked Games" :)
     
    Mister Mascot, Nov 2, 2018
    #11
  12. snikefriend Win User

    Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hey there Mister Mascot! The latest udpate indeed resolved the problem in the normal app too! So now neither the beta nor the normal app suffer from this issue! Thanks very much :)
  13. snikefriend Win User

    Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hello Mister Mascot!

    The latest Xbox (beta) update to version 27.27.10006.00000 has resolved this issue. The main Xbox app still suffers from this but I bet it will be fixed when it updates!
  14. Mister Mascot Win User

    Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hey again snikefriend,

    The update that should resolve this issue is now available. Can you please let us know if this issue is still occurring in the normal Xbox App for us?

    Thanks so much!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  15. Mister Mascot Win User

    Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hey there and thanks for the reply! Yes, I was able to remove the game from Liked games from my console! Thanks for this workaround! I am using version 24.24.20004.00000 of the official app but I can also reproduce the issue on the final beta
    version of the app (24.24.9006.00000)!
    Perfect, thanks so much for that information. We're going to have a team look into this and thanks again for bringing it to our attention!
  16. snikefriend Win User

    Xbox App glitch prevents me from removing BC games from "Liked Games"

    Hey there Mister Mascot and thanks for the reply! Yes, I was able to remove the game from Liked games from my console! Thanks for this workaround! I am using version 24.24.20004.00000 of the official app but I can also reproduce the issue on the final beta
    version of the app (24.24.9006.00000)!
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Xbox App glitch prevents me from removing BC games from "Liked Games"

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