Xbox app freezes on Win 10

Discus and support Xbox app freezes on Win 10 in XBoX Games and Apps to solve the problem; When I open the xbox app to enter the game pass it opens but freezes automatically like in the screenshot, I can minimize it but can't close it until I... Discussion in 'XBoX Games and Apps' started by Shadow163, Aug 16, 2023.

  1. Shadow163
    Shadow163 Guest

    Xbox app freezes on Win 10


    When I open the xbox app to enter the game pass it opens but freezes automatically like in the screenshot, I can minimize it but can't close it until I finished the task from the task manager. I tried uninstalling it and installing it again and the problem continuos. It worked like a charm until a couple days ago when it started to do this.
    Xbox app freezes on Win 10 [​IMG]

    :)
     
    Shadow163, Aug 16, 2023
    #1
  2. Anirban Sarkar1 Win User

    Xbox app freezes on Win 10

    Try this and see:

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command:

    "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers"

    Wait for the process to finish and then restart the PC, then open your Xbox app, it will ask you to install the gaming services again, install it and try again.

    Source: https://answers.microsoft.com/en/xb...nstalled/d13fad22-dd72-46f7-bd24-14018e6f8c1d

    Kind regards
  3. Shadow163 Win User

    Xbox app freezes on Win 10

    Yes, I've close the app and opened it multiple times and tried re installing and it keeps doing the same
  4. Shadow163 Win User

    Xbox app freezes on Win 10

    No other apps are opening and windows update is up to date with everything
  5. Anirban Sarkar1 Win User

    Xbox app freezes on Win 10

    Hi Shadow163,

    I'm Anirban and I'll be happy to help you.

    Have you tried resetting the app?

    Kind regards
  6. Anirban Sarkar1 Win User

    Xbox app freezes on Win 10

    is any other third party app is also opening with it? And have you seen any pending or optional updates are there in your windows?
Thema:

Xbox app freezes on Win 10

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