XBOX APP FORCE CLOSES

Hi Josh,

There are many possible reasons why the Xbox app closes after you open the app. One of which is having a corrupted app file. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

• Have you made any changes on your device prior to this concern?
• What are the troubleshooting steps you have done so far?
• Are you experiencing the same issue with your other applications?

Meanwhile, we recommend that you perform the following solutions that can help resolve problem with the Xbox app on your computer:

Solution 1: Run the troubleshooter for Windows apps using the link below: This can help remove problems with an app from Windows Store

Run the troubleshooter for Windows apps

Solution 2: Check for updates for apps and games from Windows Store. Click this

link and perform the steps provided.

Solution 3: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.

Let us know how it goes, so that we can assist you further.

Hi Josh,

There are many possible reasons why the Xbox app closes after you open the app. One of which is having a corrupted app file. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

• Have you made any changes on your device prior to this concern?
• What are the troubleshooting steps you have done so far?
• Are you experiencing the same issue with your other applications?

Meanwhile, we recommend that you perform the following solutions that can help resolve problem with the Xbox app on your computer:

Solution 1: Run the troubleshooter for Windows apps using the link below: This can help remove problems with an app from Windows Store

Run the troubleshooter for Windows apps

Solution 2: Check for updates for apps and games from Windows Store. Click this

link and perform the steps provided.

Solution 3: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.

Let us know how it goes, so that we can assist you further.

Hey, thank you for the quick answer. Unfortunatley nothing above seemed to have worked either. I tried the troubleshooting app, It says 'accountbeheer' (management) had been turned on and xbox app force closes still. Solution 3 was also hopeful but to no
prevail. As to anwser on your questions: I have not made any changes that could effect this, I have uninstalled/reinstalled it, also tried downloading the BIOS fix, but that was incompatible and I have also tried deleting the file in powershell and resetting
it in settings/apps/ and nothing has seemed to work.

Hello, Najwa V. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

However, I find it appropriate to ask some questions:

— Does your PC run Windows 10 or Windows 11?

— Do you see an error message when this happens, or is just the Xbox app crashing without giving you one?

— Do you have a similar problem when attempting to play other games downloaded from the Xbox app?

— What potential solutions have you tried to fix this issue?
Please describe each one.

I'll remain attentive to your answers.

Regards,

Arturo.

Thanks for keeping us in the loop. Let us further isolate this concern, by uninstalling the Xbox app again. This time you need to perform a clean boot on your computer before you reinstall the Xbox app. To perform a clean boot, kindly refer to the link below:

How to perform a clean boot in Windows

Kindly update us with the results.

Try force closing some open apps then force close farcry and try again having nothing open except for the game