Xbox app. for windows doesnt see my ext drive

My name is Fernando I'm an independent consultant, I'm happy to help

The link below has some information and solutions that can help you in this case.

https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

Hope I helped and see you soon

After install, try move:

XBF Brad,

I have tried to transfer games to the ext drive and from the ext drive and it just clocks and sits at 0% completed. I can delete games from the ext drive but I can't add games to it. Finally I just decided to try and format the ext drive to and it just
clocked and never formatted the drive.

Hi, I did that and it didnt work, to add to that when I try to move in windows settings a game that I installed with xbox game pass to drive that doesnt show in the app I get error 0x80073d13 that doesnt allow me to move it

Has anyone figured this out yet?

I have connected a 2tb ext drive powered by the xbox USB. Console set to instant on, unchecked power of storage when console turned off.

I can start to download something to ext drive, then turn my console off, and it will continue to download. When finished my ext drive will power off.

However when I purchase something when both are off via smart glass etc it won't start downloading/power up the ext drive. Yet when I turn it on there is the content sat at ready to install.

Frustrating to say the least...