XBOX App for PC - bugcheck IRQL_NOT_LESS_OR_EQUAL after Jan 16th update

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

This error means that something may be wrong with a device driver, your device's memory, or antivirus software on your device. Here are some things to try:

Make sure that your drivers are current by checking for the latest Windows updates. Select the Start button > Settings > Update & Security > Windows Update > Check for updates. Next, restart your device. Select Start > Power > Restart.

Verify that your device has the latest updates

Source

How to fix Error 0xA: IRQL_not_less_or_equal

https://support.microsoft.com/en-us/windows/how...

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Everything is 100% up to date. Every other application works. The XBOX App will cause the crash of the system when it is launched. And this did not start happening until the update for that app around January 16th.

FYI: Former MS Platform Support tech, so if I'm posting, you can assume all the basics were covered.

Thanks for your post. I am physically out of Europe at the moment. This is dumb though, I have done it before from outside the EU and it worked for 360 games... I am not back to the UK until after Jan 20th which means I will miss Dirt Showdown when it leaves
gold on Jan 16th

Per your request:



This said 10 years on Wednesday Jan 16th 2013. Hope this helps!

Well it was fixed today, All working well now.

So this story is just a heads up for how long it can actually take.

13th Jan, completed on the 16th Feb...