Xbox app error 0x80070002 when trying to download a certain game

Zin_365 · May 27, 2023

When I try to download Forza Horizon 5 it says error code "0x80070002". It only happens with Forza, when I tried to download smaller games they instantly started downloading. And when I go to Settings > General > Change where this app installs games by default and I try to change it to my D: drive it instantly switches back to my C: or E: drives.

:)

Isaiahb0

I am also getting the same error code (0x80070002) when trying to download ANY game on the Xbox app.

Kimmy_24

You're most welcome, Zin_365! I really appreciate your time with me today. If you have questions, feel free to ask them here.

Thank you!

Kimmy_24

Hello, Zin_365! Thanks for your reply. Do you receive the same error code through the MS store app? You can open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game then try installing it from there.

If you're trying to use an external drive, make sure it's set to NTFS: https://support.xbox.com/en-US/help/Hardware-Ne....

Zin_365

When I try to change it to my D drive from the dropdown nothing happens, it just goes back to my E drive. Sorry if all of this is bothering you, I greatly appreciate the help.

Kimmy_24

Kindly launch the Xbox app again, click on your profile in the top left corner, and choose Settings from the context menu. Choose General from the left sidebar. Click the Change folder option under Change where this app installs games by default. Make sure it's set to D drive.

If you're trying to use an external drive, make sure it's set to NTFS:https://support.xbox.com/en-US/help/Hardware-Ne...

Xbox app error 0x80070002 when trying to download a certain game