Xbox app error 0x80070002 when trying to download a certain game

Discus and support Xbox app error 0x80070002 when trying to download a certain game in XBoX Games and Apps to solve the problem; When I try to download Forza Horizon 5 it says error code "0x80070002". It only happens with Forza, when I tried to download smaller games they... Discussion in 'XBoX Games and Apps' started by Zin_365, May 27, 2023.

  1. Zin_365
    Zin_365 Guest

    Xbox app error 0x80070002 when trying to download a certain game


    When I try to download Forza Horizon 5 it says error code "0x80070002". It only happens with Forza, when I tried to download smaller games they instantly started downloading. And when I go to Settings > General > Change where this app installs games by default and I try to change it to my D: drive it instantly switches back to my C: or E: drives.

    :)
     
    Zin_365, May 27, 2023
    #1
  2. Kimmy_24 Win User

    Xbox app error 0x80070002 when trying to download a certain game

    You're most welcome, Zin_365! I really appreciate your time with me today. If you have questions, feel free to ask them here.

    Thank you!
  3. Kimmy_24 Win User

    Xbox app error 0x80070002 when trying to download a certain game

    Hello, Zin_365! Thanks for your reply. Do you receive the same error code through the MS store app? You can open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game then try installing it from there.

    If you're trying to use an external drive, make sure it's set to NTFS: https://support.xbox.com/en-US/help/Hardware-Ne....
  4. Zin_365 Win User

    Xbox app error 0x80070002 when trying to download a certain game

    When I try to change it to my D drive from the dropdown nothing happens, it just goes back to my E drive. Sorry if all of this is bothering you, I greatly appreciate the help.
  5. Kimmy_24 Win User

    Xbox app error 0x80070002 when trying to download a certain game

    Kindly launch the Xbox app again, click on your profile in the top left corner, and choose Settings from the context menu. Choose General from the left sidebar. Click the Change folder option under Change where this app installs games by default. Make sure it's set to D drive.

    If you're trying to use an external drive, make sure it's set to NTFS:https://support.xbox.com/en-US/help/Hardware-Ne...
  6. Zin_365 Win User

    Xbox app error 0x80070002 when trying to download a certain game

    I rebooted and signed out of MS store then signed back in, but it still gave me the same error.
Thema:

Xbox app error 0x80070002 when trying to download a certain game

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