Xbox app download failed, error code 0x87e00005

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Thank you very much for your reply！

But after I created the administrator account according to your suggestion, the installation is still invalid and the same error code 0x87e00005 is displayed.

What's more, the games I have installed before can't start normally. The Xbox app reminds me that I need to reinstall.

This is really a thorny problem😭😭

i will try that，thank you！

Thank you for your reply! But I had a problem in this step:

“Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft. GamingServices | remove-AppxPackage -allusers”

After I input the sentence "get appxpackage microsoft.gamingservices | remove appxpackage -allusers" into PowerShell, I press enter, but the program does not respond.

After I finished all the steps, I downloaded the game again, and the Xbox app still prompted me with the error code 0x87e00005

Sorry to disturb you, but I still hope to get your help. Thank you very much!

Hi ! My name is Ricardo an independent advisor ready to help you with this situation!

Please try this steps

Open Start, type: powershell

Right click PowerShell

Click Run as administrator

At the command prompt, type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Exit Powershell then restart.

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After this Install the Xbox app again and follow this steps:

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

Reboot PC

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Clear and reset Store cache in Windows:

Step 1: Close Windows Store app if it’s running.

Step 2: In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.

Step 3: Right-click on WSReset and then click Run as administrator option.

Step 4: restart Pc and Modem/router

then

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again