Xbox app does not let me click anything [WIN 11]

Discus and support Xbox app does not let me click anything [WIN 11] in XBoX on Windows to solve the problem; When I launch the Xbox I see the main screen but I can't click anything. I see a message that says that the app require update, but again I can't click... Discussion in 'XBoX on Windows' started by elsichei, Aug 13, 2023.

  1. elsichei
    elsichei Guest

    Xbox app does not let me click anything [WIN 11]


    When I launch the Xbox I see the main screen but I can't click anything. I see a message that says that the app require update, but again I can't click anything.

    What I tried:

    - Restart PC

    - Reset and reinstall the Xbox app

    - Reset and reinstall the Gaming service app

    - Update the Os

    Anything else I can try?


    Xbox app does not let me click anything [WIN 11] [​IMG]


    :)
     
    elsichei, Aug 13, 2023
    #1
  2. Dan Ohnemus Win User

    Xbox app does not let me click anything [WIN 11]

    Had the same issue after a new clean install of latest Windows 11 build. I finally got it to work and here's what I did to fix it. I went into task manager and clicked the arrow to the left of the Xbox app to expand it and show the 3 processes running under the app: the Runtime Broker, Xbox, and Xbox App. I manually killed only the Xbox process, leaving the Xbox App and Runtime Broker running. I then went to the systray and right-clicked on the still running Xbox App icon there and chose store. That re-opened the full client and I was finally able to click on everything, including being able to Log In.

    Update on this. Once I got it running, I found I couldn't actually install anything to any drive other than C. I built a new system with old hard drives and the remains of the old XBox installs were not playing well with the new OS installation but I did find this link that went into detail about granting yourself ownership of the directories, then giving yourself full control, then deleting them, then being able to install things:

    https://www.minitool.com/data-recov...the Hidden files and folders option. See More.
  3. Igor Grishkovetc Win User

    Xbox app does not let me click anything [WIN 11]

    I solved this problem. I installed clean Windows 11 and I didn't get any buttons in the Xbox app.

    What I did

    1. Went to the Microsoft store

    2. Bottom left there is a button "Library", click it.

    3. At the top right there will be a blue button "Check for updates" - click it.

    4. We are waiting for everything to download and install. Sometimes it may seem that everything is frozen, but it is not. Wait.

    5. Just in case, I rebooted the PC.

    Everything has worked!!!
  4. Will Barrett1 Win User

    Xbox app does not let me click anything [WIN 11]

    I had exactly the same issue - even the close button did not work. Right click close window - Nothing.

    Ending task was the only thing that got rid of it but even after re-boot I was stuck with an un-clickable interface.

    Closing just the Xbox process and then opening the Store from the Icon worked - but - dear God WHY did it work?

    That's just utterly awful coding - Microsoft fix your App - you are ploughing money into something that is totally wasted on a disfunctional app.
  5. Christian Galvan Win User

    Xbox app does not let me click anything [WIN 11]

    I am currently having this issue
  6. FernandoCarvalhoPV Win User

    Xbox app does not let me click anything [WIN 11]

    My name is Fernando I'm an independent consultant, I'm happy to help

    Make sure Windows is up to date.
    Make sure your Xbox and Gaming Services apps are up to date.
    Make sure you are signed in to Xbox ap and the Store with the same account. I'm leaving this procedure and hope it helps. On your computer, go to Xbox.com and select Sign in. If there are issues with your account, the instructions will help resolve them. If you can't get past the login screen, select I forgot my password and follow the instructions.

    If that doesn't work, select Start > Settings > Time & Language. Under Date and time, make sure the Set time automatically setting is turned on.

    If none of these options work, select the Start button > Settings > Accounts, find the Microsoft account you used to sign in to the Xbox app, and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.

    Hope I helped and see you soon
Thema:

Xbox app does not let me click anything [WIN 11]

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