Xbox app does not download + missing Xbox services

Efrain Dominguez · Nov 8, 2021

So... I was trying to download something in Xbox app
But no matter the what I do, there's an error 0x00000001 prevent me to install stuff from there

I tried using wsreset, sfc /scannow, DISM, reseting/repairing microsoft store and xbox app, but nothing works

I was looking at services, and I noticed I don't have the others Xbox services
I only have the Xbox Accesory Management Service (it can't start even if I try)
I reinstalled Windows 11, but the services aren't there tho

:)

Christopher Revoredo

Hi there Efrain welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I had this issue when I updated to Windows 11, my solution was to go back to it! But I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

KWHe1

The problem is not I can not download the game

The core issue is that I cannot download the APP("Gaming service")

How can I dowlond the app of Gaming service?

May be I guess that the computer miss some file or this is MICROSOFT BUG and PROBLEM?!

, what can I do to solve this problem ??

On the other hand, I can play game in XBOX one, no any problem found

I don't know why many guy cannot download this app on PC platform?

Please reponse as soon as possible!!

Thanks for your response!

Stay Salty lol

Currently, the library of apps does not contain any streaming services, but in the coming weeks services like Plex will be coming to the Xbox One app store and when that happens, you should be able to stream from your Plex account to your console without
having to download the physical file.

SUNGERBAL

Similar issue. I choose a game and select download in the Xbox app which in turn opens the EA Desktop app. My gamepass account is showing it is linked and that I have EA Play. However, the download button for the game in EA Desktop is missing. All of the EA Play games are missing the download button. Meanwhile the xbox app gets stuck saying it is preparing to download at 0%. Then it disappears from the sidebar in the Xbox app. The button to download the game on the Xbox app goes back to saying install. It is an endless circles that doesn't work. I just spent and hour with EA chat and it is still not resolved. Absolutely ridiculous!

Tomm_A

Hello Tim Kelly2,

Thank you for your prompt response.

It seems that there are missing dependencies in your device. We will help you how to install to see if this will help resolve the issue. Follow the steps below.

1. To install Xbox app, follow the steps below:

Open Microsoft store
Search for Xbox app and install.
Wait for the app to completely install.

2. Download and install Xbox Console Companion app. This is applicable for Windows 11.

Go to this link: Xbox Console Companion - Microsoft Store Apps
click on Get app on Store.
wait for the app to download and install completely.

3. Install Gaming services app.

Go to Gaming Services - Microsoft Store Apps
click on Get app on Store.
wait for the app to download and install completely.

4. Download and Install Xbox Identity Provider

Go to Xbox Identity Provider - Microsoft Store Apps
click on Get app on Store.
wait for the app to download and install completely.

5. Download and Install Xbox Live in-game experience.

Go to Xbox Live in-game experience - Microsoft Store Apps
click on Get app on Store.
wait for the app to download and install completely.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox app does not download + missing Xbox services