Xbox app crashes upon startup

iXR3pT0G0Dzz · Aug 9, 2019

So like the title says, my xbox app crashes upon startup on my iPhone XR running iOS 13. It has only been crashing ever since i updated to iOS 13. If i want to use the xbox app, i have to delete it, reinstall it, and by this point it works fine, sign
in and leave the app open. If the app closes at all, it will just go back to crashing. I have tried reinstalling the app and resetting my phone but none of those work.

:)

Sidney Crosby

You may need to update app or your firmware

XBF Brad A

Hello XR3,

Thanks for coming to the forums with your issue. If the IOS 13 is new, there may be compatibility issues with the Xbox app. We recommend to wait it out see if there is a patch in next few days either from apple or for Xbox app. Can try uninstall the app,
restart your phone completely, once it back on then reinstall the app.

Thanks,

Brad

bromanzier

I can't even make it to the friends list...

My Xbox app, Xbox beta, and Smart Glass apps are crashing immediately upon launch, I see the green loading screen for a fraction of a second then crash. Very frustrating.

DANDIRTCHEAP

Having the same issue myself.

Xbox app on iOS 12.2 (iPhone XS), crashes upon the Microsoft account login screen. Have submitted the crash report, so fingers crossed..!

Gamer71421

Hello, i was also having this issue and none of the fixes I've done have worked. The xbox launcher was working but then i set up a 2tb external drive and i had

to give myself admin permission to change where all new apps are installed and after i finally got all that to work the xbox launcher wouldn't open. Everything

else works just fine its only the xbox launcher and the microsoft store + all microsoft games thats doing this.

Xbox app crashes upon startup