Xbox App Club Issues

JustinDrahos · Nov 22, 2019

I am having issues, and have for a while now, where I cannot see requests to join my club. When I load the requests it just loads forever never letting me see who has requested to join or letting me invite/ignore them. Is this a known issue and is there
a fix being worked on for it? I run a large community and it's hard to keep it up only being able to use my console. Thank you.

:)

BeIovid

Yes agreed then if troubleshooting doesn’t work then it could be an issue xbox support can help with

xDevilxGirlx421

Try to acces clubs through here it might be a work around for you

https://account.xbox.com/en-us/clubs?xr=socialtwistnav

Onyx Is Here

Sorry to hear it. Please try powercycling your console by holding the power button on it for 10 seconds till it shuts down to see if that helps.

Lumie Helps

Hi there VoidOfEmotions.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues leaving your club.

This issue can be caused by various factors, including bugs in the Xbox app or issues with the Microsoft servers. Here are some steps and potential solutions you can try to resolve the problem:

Refresh or Restart the Xbox App:

Sometimes the app may just need a simple refresh or restart. Close the app completely and then reopen it. Try the Leave Club or Unfollow options again.

Clear Cache and Data:

If you’re using the Xbox app on a mobile device or computer, clearing the app’s cache and data might help. This can resolve many issues related to slow performance or unresponsiveness.

Go to your device settings, find the Xbox app, and clear its cache and data.
Go to Settings > Apps > Xbox app > Advanced options, then select the option to reset the app.

Try a Different Device:

Attempt to leave the club from a different device, such as another computer, mobile device, or even directly from your Xbox console. This can help determine if the issue is device-specific.

Update the Xbox App:

Ensure that your Xbox app is updated to the latest version. Sometimes, bugs are fixed in updates, and running an outdated version can lead to issues.
Check the App Store or Google Play for updates.
Use the Microsoft Store to check for updates to the Xbox app.

Leave the Club via Xbox Console:

If you haven’t tried already, use your Xbox console to leave the club. Navigate to the club through your profile, find the club settings, and select the option to leave.

Log Out and Back In:

Logging out of your Xbox account and then logging back in can sometimes resolve issues. This can refresh your account's connection to Xbox services.

Check Internet Connection:

Ensure that your internet connection is stable and that there are no connectivity issues that might be affecting the performance of the Xbox app.

Reinstall the Xbox App:

As a last resort, uninstall and then reinstall the Xbox app. This can clear out any corrupted files or settings that might be causing the issue.

You could also reach out to support here: [support.xbox.com/contact-us]. They may be able to forcefully terminate you from the club.

I hope this helps.

I shall be here for your response. -Lumie

Goth Vampirella

To access Xbox Clubs on the new Xbox App, you need to follow these steps:

1. Open the Xbox App on your PC or Mobile device.

2. Click on the "Social" tab at the bottom of the screen.

3. Click on "Clubs" at the top of the screen.

4. Here, you will see a list of all the Clubs you are a member of. You can also search for new Clubs to join.

This doesn't work because the Xbox App on Pc has no Social Tab anywhere. The new Xbox App for PC basically is really only useful if you use Gamepass. It lacks many features the Xbox Companion App had. Clubs are no where to be found on it. As for the Mobile App, Same thing. The Social tab has no clubs anywhere. Thanks for the response though...

Xbox App Club Issues