XBOX APP Cloud Gaming Black screen when i try to play

Hi, that didn't do anything, I still get a black screen every time I try to play in the cloud.

The problem is not the connectivity but the xbox app.

I’m not in the xbox insiders as far as i know. I just get a black screen when i try to access the home screen games and apps or microsoft store

UPDATE: I am still not able to actually get to a game in the Xbox One MLB app. I let it sit at the black screen for probably five minutes until it finally kicked itself back to the scoreboard screen. No video was playing in the scoreboard view. When I tried
to select the game again it asked me to choose a feed and then it just stayed at the scoreboard screen and didn't even try to go to a black screen or anything.

Hey, The2armedmen. I'm not sure whether you are referring the purchase of the game using your subscription or using the 'Cloud Gaming'.

If using Cloud Gaming, If you're trying to launch a game and get a blank or black screen after the cloud gaming loading animation: Check to see if there are any available updates to the Xbox app for Windows. Disconnect and reconnect to the network, then try launching the game again.

If with purchase (ex. Gamepass), If you right click the game in your start menu and go to app settings, terminate all processes, and reset the app data, relaunch the game and it will work.

If you’re trying to launch a game and get a blank or black screen after the cloud gaming loading animation:

Check to see if there are any available updates to the Xbox app for Windows, select Start > Settings > Update & Security > Windows Update , and then select Check for updates. Disconnect and reconnect to the network, then try launching the game again.

You will be able to find these steps here: https://support.xbox.com/en-US/help/games-apps/....