Xbox App causing BSOD(GSOD) on PC when installing/updating games.

Discus and support Xbox App causing BSOD(GSOD) on PC when installing/updating games. in XboX Insiders to solve the problem; Hey all, I have been having an issue where Windows will BSOD if I try to install or update a game using the Xbox App (Windows 11). I have made numerous... Discussion in 'XboX Insiders' started by /u/Feegore, Mar 19, 2022.

  1. /u/Feegore
    /u/Feegore Guest

    Xbox App causing BSOD(GSOD) on PC when installing/updating games.


    Hey all, I have been having an issue where Windows will BSOD if I try to install or update a game using the Xbox App (Windows 11). I have made numerous posts in a Microsoft Support thread. Most of us have Asus Motherboards and Antivirus programs. Once I uninstalled my ESET and another user did the same with their AVIRA, we could both download and update Xbox games. I have Defender active, but it stinks that Antivirus programs and the Xbox App are not liking each other. When the system BSOD me, I had to use a system restore point in order to have access to Windows again.

    Some users are able to just unplug their ethernet cable/deactivate wifi and they can use Windows in order to try and troubleshoot further, but my only solution was a System Restore and Uninstall my antivirus program.

    Just a Heads up. TL/DR Xbox App causing PC to BSOD, uninstall Anti Virus.

    submitted by /u/Feegore
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    /u/Feegore, Mar 19, 2022
    #1
  2. TristanBaker Win User

    BSOD When installing Xbox App games

    I know what a BSOD is thanks...And how am I to screenshot when it crashes my pc? its a BSOD not a simple error. Im not going to force my pc into another one thanks. It is not a hardware fault as it only happens when I try to download something from the xbox app, nothing else causes a BSOD. Im very sure my hardware is fine, I know my pc. Its on the Xbox side.
  3. Pyrium Win User

    BSOD When installing Xbox App games

    Im getting this issue too with Tunic today. I've tested my RAM, tested my HDD, and everything is fine, even uninstalled any virus protection.

    When I boot the computer with the ethernet cable connected it tries to finish the install of Tunic and it immediately goes to the BSOD. If I remove the ethernet cable and then boot my computer it works perfectly fine, so im sure something is triggering this when the download is being pushed from the store. The problem here is I can't get to the Xbox App fast enough to try and stop the install of Tunic, cause it goes to the BSOD then restarts the PC smh.

    I don't even want the game now, I just want my computer to stop doing this.
    I’m having the same issue and I have to keep doing system restore. If I try to update any game or install Halo Infinite, it bsod’s me and will keep doing a bsod until I do a system restore.
  4. Obsessive Power Win User

    Xbox PC Beta after dowloading games to seperate drive than windows, I have had to re-install windows 10 twice due to errors.

    It's a beta app. There's gonna be a lot of issues. That's why it exists now.
    Yes, but you must not be a PC gamer. The PC Game Pass would not be the cause of BSOD errors in Windows.
  5. GregJerauld Win User

    The Dreaded GSOD

    Happened to me yesterday. Seems to be a trend with the unit not accepting disc to ultimately gsod or in my case bsod. I've tried everything waiting on my new machine to show up.
  6. MancSoulja Win User

    xbox game pass for pc causing BSOD

    Same issue here, it started when using Norton to scan Xbox Game Pass folders would cause a BSOD, now just launching some Game Pass games will cause BSODs.
Thema:

Xbox App causing BSOD(GSOD) on PC when installing/updating games.

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