Xbox App Broken. (Again)

meow150 · Nov 23, 2021

Hi,

As is the usual for the Xbox PC app something is broken again. 4 days ago it worked fine. Now it's broken. I can't sign out and sign into a different account, because when I sign out and press sign in it instantly signs in to the account I just signed out of without giving me a choice to switch. Furthermore, I can't update Forza Horizon 5 despite the app claiming there is an update available. Clicking on update quite simply does nothing. I've clicked it 100 times and it still doesn't work. Similarly, I am not receiving my friends Xbox party invites even though on my phone the invite does go through; I also cannot invite him to a party, clicking on invite simply does nothing (just like pressing update for forza 5 does nothing) and neither doing joining his party do anything.

Things I've tried to fix: Repair the app through Apps & Features advanced options, and I have also tried to reset through the same advanced options menu. I've tried restarting my PC. I have also tried reinstalling the app. All of these things did absolutely nothing.

Does anybody know of any OTHER fixes I could try? Or does anybody know if the billion dollar company is still not capable of having a working PC app?

Thank you.

:)

XBF John

Hello,

Do you have the Game Bar installed as well? I don't think it impacts but I like to know full picture. Do you have the second account also logged into the Microsoft Store App? Does it do the same thing when you try to switch accounts there?

Best Regards,

John P_14

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I've noticed that a lot of players are also experiencing the same issue with the app however, there's no official statement from Microsoft yet so in the meantime, I would highly recommend submitting a ticket to Microsoft Rewards Support through this link: https://support.microsoft.com/en-gb/supportrequ... for further assistance. Once you submitted your ticket, you'll receive a response email within 24 hours but if you do not receive a response in your email inbox within 24 hours, please check your "bulk mail" or "junk mail" folders.

NightBlade776

"Uninstall the APP and Install Again" thanks now it's more broken

mhuff119

Its not broken. The Xbox one friends app is broken they are working on a fix now ... supposedly

Tenreth

Same issue here. I think there is an error on their side. Some servers probably down . Deleted my account, can't add it again. Xbox app on windows 10 also broken.

Xbox App Broken. (Again)