XBOX app automatically switches to offline mode when ı open any games (win 11)

Omer Faruk Guzelhan · Mar 16, 2023

I bought xbox game pass pc version to play games with my friends . But xbox app automatically goes offline when open any games (even microsoft solitare) . Does anyone know how could ı fix this .

:)

Rostom L

Hi Omer!

May I know exactly the error message or error code you received when it goes offline?

Make sure that your Windows is up-to-date and get all available updates from your Microsoft Store.

Check for Windows updates - https://support.microsoft.com/windows/update-wi...

Get updates from Microsoft Store - https://support.microsoft.com/account-billing/g...

Check if your offline permission is enabled. If so, try to disable it.

Open the Microsoft Store. You'll be prompted to sign in if you haven't already.
Select your profile icon in the upper right corner.
Select App settings, and then under Offline permissions, toggle it to Off.

If it doesn't work, try to repair and reset your Microsoft Store and Xbox app.
Repair/Reset apps - https://support.microsoft.com/windows/repair-ap...

Omer Faruk Guzelhan

I dont get any errror messages its just when ı open a game , my xbox profile goes offline and ı cant use online services in games . I checked everything and eveything is up-to-date . And the offline permissions setting in microsoft store and xbox app is already toggled off . I also did the repair/reset from programs menu . Nothing worked for me . Thank you anyways .

Barış Sevinç

Firtly i downloaded game and ı opened but game not open just ı see horizon picture and game pass amblem. After ı wait 2 minute but game not open. And also after ı close game and open game ı played ıts normal ?

fatihÖztürkmen

When ı try to buy another game with my phone it's working but when ı try to buy ea access this mobile phone method don't open. Also ı try to add again my phone with "add a new payment method" but when ı enter the code and hit next, ı cant use my mobile
method again.

Obsessive Power

Of course. Why not.

The Xbox app Game Pass App is going to come pre-installed on Windows 11, and Microsft want users to connect their controllers trouble free to the new OS.

The biggest issue would be to check if your PC is compatible for Windows 11, not your controllers.

In any event, Win 11 won't suddenly make Win 10 obsolete.

XBOX app automatically switches to offline mode when ı open any games (win 11)