Xbox app atays logged in

Kacper098 · Nov 7, 2021

The app always opens already logged into my account, even if I log out before closing it. Clicking sign in or even create an account results in it logging in automatically. Clearing the cache in windows settings or uninstalling and reinstalling doesn't resolve the problem. I couldn't find the app cache in the file explorer though.

:)

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. According to what you reported to us, I recommend you try the solution below.

Start button > Settings > Accounts, then find the Microsoft account you used to sign in to the Xbox app and select Remove.

- Now try to log the account you want into the Xbox app

*We thank you in advance for contacting us, I hope this can help you.

SammyVS

No worries, mate. Close the Xbox app. Install and log in to the Xbox Companion app, then open the Xbox app and see if your account is logged in.

Vijay_Verma

Did you ever log into Xbox app? If you ever logged into Xbox app, this tag will be created.

SammyVS

I see. Could you check if you can log into the Xbox Companion app? You can install the app through the Microsoft Store if you haven't installed it. After logging in, open the Xbox app and see if your account is automatically logged in to the Xbox app.

XBF Chris J

Hey Aaron,

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Thank you

Xbox app atays logged in