XBOX app: 0x8007005 when installing several games

Hi

Thanks for your reply

I have updated everything and got the latest Xbox app.

Now when I try to install, it begins to download (several GB) then eventually gives me the following error message before it completes:

'Something unexpected happened. Reporting this problem will help us understand it better ...etc' ' error code 0x8007005

There is plenty of spare capacity on the drive that I am installing to and I have a 350 mb/s internet connection.

It shouldn't be this hard to install a £50 game. What should I try next?

Regards

James

hi the error code is 0x8007005. ive learned that it also affects apps as well.

Sonic the hero,

Thanks for the follow up and the additional information. The error code [0x8007005] does show up in "Error & Status Code Search", and sure enough it has to do with
login issues. When search on the error code It comes up with a complete list of steps to perform in hopes of correcting the problem. Yes, I know, some of the things you may have already tried. But, it maybe worth it to go through them one-by-one to make sure
you have done everything to get you back up and running.

support.xbox.com/en-US/error-code-lookup?code=0x8007005

SA

Win10 1903, Itried everithing, still error 0x8007005

Hello Darkcat,

Thank you for posting here on the Xbox forums. We understand that the Xbox (beta) App is not allowing you to install games. We suggest making sure that your
Windows 10 computer is up to date. Also, you can try restarting your computer.

This is a beta program so all feedback is greatly encouraged. We suggest posting any issues for the beta on our
Xbox Insider Subreddit and the
Xbox Insider Hub. This will help our engineers gather information on common issues. We will be working diligently on this
beta to provide our customers with a greater experience.

We look forward to hearing your feedback!

Hi there,

could you start a thread detailing your issue. Its just so we don't revive an older thread, and can give up to date advice, thanks.