XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath)

Discus and support XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath) in XBoX on Consoles to solve the problem; So, my Xbox ONE X is stuck on a black screen after startup. No way to fix it (sync+eject etc...). Even the factory reset by USB fails, a powerdown... Discussion in 'XBoX on Consoles' started by agony666, Jun 18, 2021.

  1. agony666
    agony666 Guest

    XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath)


    So, my Xbox ONE X is stuck on a black screen after startup. No way to fix it (sync+eject etc...). Even the factory reset by USB fails, a powerdown chime after the two powerup ones with this log:

    The console will power on with the pad or headphone, and it "phone home" to microsoft server by net traffic logs, it even downloaded un update yesterday (17-06-2021) of 661.4MB so it seems to be "alive".

    HDMI works (the console switch on the TV if off and try to change resolution to lowres mode) and there are other people with similar problem after the update.

    I know, it's a beta program, things can and will go wrong, but what I should do?

    Microsoft support center told me to file a bug report and waaaaaait.

    XboxInsider banned me from posting about the problem.

    :)
     
    agony666, Jun 18, 2021
    #1
  2. agony666 Win User

    XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath)

    Yes, already done it. I even tried unenrolling the console from the beta program using the W10 app and then doing the OSU update, but it fails with this log

    00000000000031dd 00000004 0000000000000502 8000000a ffffffff

    0000000000004074 00000004 0000000000000504 8b050041 0000006d

    and the screen is always black
  3. XBF Aicha T Win User

    XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath)

  4. ArminatorX Win User

    When is there going to be a fix for UHD/HDR/4k video playback for Netflix and Prime video? I have done every troubleshooting step there is, other then throwing the xbox done out of my window.

  5. EXES5 Win User

    Update problems error code 80070002

    Are you on Alpha? 1910 got releaesd so it should update fine now

    https://news.xbox.com/en-us/2019/06/01/june-1st-new-preview-alpha-skip-ahead-ring-1910-update-1910-190530-1940/
  6. Just a Volunteer Win User

    Customer Service Hung up on Me

Thema:

XBOX Alpha Skip-ahead problem with update from 12 June 2021 (BlackScreenOfDeath)

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