Xbox All-Access Upgrade Question

Discus and support Xbox All-Access Upgrade Question in XBoX Sales and Promo to solve the problem; I couldn't quite find anything on this and wasn't sure who exactly to ask, so here goes. I ended up getting an Xbox One X through the All Access... Discussion in 'XBoX Sales and Promo' started by KrisCornwell, Sep 17, 2020.

  1. KrisCornwell
    KrisCornwell Guest

    Xbox All-Access Upgrade Question


    I couldn't quite find anything on this and wasn't sure who exactly to ask, so here goes. I ended up getting an Xbox One X through the All Access program in November of 2019 through Amazon. When I get the option to upgrade to a Series X, will potential
    console shortages be an issue due to COVID and the impact it's had on the industry? I want to make sure since I don't quite now how this will work and I would like to make the upgrade right away.

    :)
     
    KrisCornwell, Sep 17, 2020
    #1
  2. Smwutches Win User

    Microsoft all access upgrade questions

    The All Access is so you can get an Xbox One now and then upgrade to a Series X when it's released basically. So you wouldn't get the option to purchase the Series X yet.
  3. graxix Win User

    Microsoft all access upgrade questions

    Ok tyvm. Must of been reading on one of the many self proclaimed MS official source of information :). Thx for info cj
  4. darkist1 Win User

    If I pay full price for a new xbox one x, can I upgrade it to Scarlett for free when it releases?

    Hi AmpleQuasar5997,

    Welcome to the forums and thanks for the question.

    As far as i know, if you're in the UK and us All access pass, then there's a chance you can upgrade. here's an article that was released on Microsoft
    News     regarding the upgrading to Scarlett
  5. XBF John Win User

    Ultimate Game Pass ultimately frustrated

    Okay, makes sense.

    Then I will again post the directions to upgrade here: Xbox All Access Upgrade | Xbox

    To upgrade your Xbox there are steps you have to take on your end to initiate that process that are listed in the link above. That should get you the upgrade you are looking for.

    Further more, Citizen One handles the upgrade process.

    Best Regards,

  6. XBF-JoannaDark Win User

    Xbox All Access - Unable to Upgrade

    Hi brianm.sully,

    Congratulations! Iam glad to see that we were able to resolve your problem. I am going to post some additional information for anyone that might have the same issue that you were encountering. Citizen One is who you need to contact for any issues with financing, upgrading or trading-in your console. What I would suggest is to ask for someone that works within the Xbox All Access support team, and they will know how to assist with any issues. Here are two numbers you can call 1.800.950.1387 or 1.866.999.0076, option 1. Have a wonderful day, happy holidays and Happy gaming.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”
Thema:

Xbox All-Access Upgrade Question

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