XBOX All Access Exchange Scam?

Discus and support XBOX All Access Exchange Scam? in XBoX Sales and Promo to solve the problem; I wanted to exchange the first Xbox and was inquiring why I had not received the return kit. Well!!! I was just told by CitizenOne that I was not... Discussion in 'XBoX Sales and Promo' started by winifred192, May 10, 2021.

  1. winifred192
    winifred192 Guest

    XBOX All Access Exchange Scam?


    I wanted to exchange the first Xbox and was inquiring why I had not received the return kit. Well!!! I was just told by CitizenOne that I was not eligible to return the first console because I paid off the contract early. Therefore since I owe it there is no exchange. I am being penalized for paying ahead. HAS ANYONE BEEN INFORMED OF THIS PENALTY ?

    :)
     
    winifred192, May 10, 2021
    #1
  2. ngocphi Win User

    XBOX All Access Exchange Scam?

    Yes there is no exchange unless you upgrade or you start a new all access

    If you had the ongoing contract still you could upgrade but since you bought out you can't do an upgrade ib which you would only pay the difference

    But since you bought it out right you don't get an upgrade
  3. NewBlacksmurf Win User

    Xbox One Live Message for Repairs?

    Please check here under your account but normally you will be asked to setup an exchange in the Xbox system.

    Be cautious of phishing and scams.

    Myservice.xbox.com
  4. SwordofWhedon Win User

    Xbox All Access Misleading and I feel Scammed!

    You have to wait twelve months to upgrade. No one here has the power to deal with financial issue, you need to open a ticket with support, id recommend the supirt of whoever the UK underwriter is rather than Microsoft, as they manage the program
  5. Artist 343 Win User

    Xbox All Access Misleading and I feel Scammed!

    The link you provided doesn't apply to me.

    I agreed to these terms. See link here

    https://www.xbox.com/en-GB/legal/XboxAllAccessTerms#:~:text=Main%20terms%3A%20The%20Xbox%20All%20Access%20Bundle%20%28the,Xbox%20All%20Access%20Purchase%20%28see%20Upgrade%20terms%20below%29.
  6. Artist 343 Win User

    Xbox All Access Misleading and I feel Scammed!

    Thank you for your message.

    I will do further contacting with the merchant about this. I'll send an update once I get more news on this situation. Very stressful indeed.
Thema:

XBOX All Access Exchange Scam?

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