Xbox all acces 24months not working

I am having a similar problem. The 24 months of Game Pass never showed up during the initial setup and aren't showing up in the settings app either.

Hello @UPAxGUNxGRAVE,I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

Your 24-month Xbox Game Pass Ultimate subscription is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.

To redeem during initial setup:

As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them right away, the offers remain on the console until they’re redeemed.

To redeem after setup in Settings app:

1. Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
   
2. Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library. Look under Available offers to see your offers.
   

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Well first did you pay full price or did you sign up for all access plan

If you paid full price then no you don't get 24months

That's 24months ia for all access financing which includes 24months which is the price of the console plus month to month ultimate for 24month contract spread over 24months hence the financing

If you did buy. All access you must goto included with console from your account if not you need to contact the financing company you applied to

I got the xbox x on klarna with 24months free ultimate pass

Did you get an all access console ?

Unless you purchase a console with all access payment plan you can't get 24nonths as that's part of the all access

If you paid upfront for your console then they don't come with 24months