Xbox adding back old account

Discus and support Xbox adding back old account in XBoX Accessibility to solve the problem; Hi, have tried all resets but nothing seems to work, whenever I try to add my old account back it just loads for a long time then takes me back to the... Discussion in 'XBoX Accessibility' started by B Man Kingston, Mar 6, 2021.

  1. Xbox adding back old account


    Hi, have tried all resets but nothing seems to work, whenever I try to add my old account back it just loads for a long time then takes me back to the home screen, any help would be great.

    :)
     
    B Man Kingston, Mar 6, 2021
    #1
  2. skylaar Win User

    My games are gone

    I had a similar issue after transferring from my old Xbox One to my new X. I ended up removing my account from the X and then adding it back in to resolve the issue. Everything was there after I added my account back to the system.
  3. Bradley_808 Win User

    How do I change the email to a xbox 360 profile if I have lost the email and I can't recover it due to support saying its not enough details

    So what do you want me to do then as I need to try and get this old account back as I made purchases on it and I have the xbox 360 that the account is on and I think it was 2 years ago in which I added my old account to my friend list so it does still exist
  4. Lumie Helps Win User

    Old account back?

    Hi there Ricardo M.

    I am Lumie and I would love to assist you today.

    I am so sorry you are having issues with lost progress.

    Unfortunately, there is no way to get your old account back if it was deleted 3 years ago.

    Although, it is also impossible to create a new account under the same email. This might mean you never actually deleted the account because you were using the wrong email.

    The first idea is to directly log into your account with your phone number.

    You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

    If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

    Here is more information: [support.microsoft.com/account-billing/b2049472-3b8f-27d3-61c6-67a668453f4c]

    It is a shot in the dark but it might help you.

    I hope this helps.

    I shall be here for your response. -Lumie
  5. Darkwolfecze Win User

    Sign in issues made my account vanish?

    Make sure you have added old one. Not created new one. Basically you can just remove this account and sign back with account you want to login with.
  6. AdamArcher1 Win User

    New xbox

    I've deleted my account off of both xbox's and re-added them but its literally doing the same thing as soon as I log in on the new xbox I get logged out and signed back in on my old console
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Xbox adding back old account

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