Xbox account to EA account link issue

Hello @jean-michelgagnon1! I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend checking the link below as it contains some information about linking your EA account with your Xbox account.

EA Play with Xbox Game Pass FAQ | Xbox Support.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

For such cases, it would be best to get in touch with the EA support to check from their end Contact EA

If the account is not linked to an EA account you can create another EA account and link your Xbox account with it.

You cannot link any other accounts once one has been linked

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

N.B. please dont lock this thread yet like the other one with "any issues linking your xbox account with ea will have to be dealt with via ea support as microsoft dont have access to ea accounts."

The linking to enable EA Play with Game Pass is the joint responsibility of MS and EA and only works properly when newly initiated from the xbox app. Despite this feature being months late it's flaky and doesnt allow for a previous account linking for example.