Xbox account suddenly different

Discus and support Xbox account suddenly different in XBoX Games and Apps to solve the problem; Hello, I created an XBox account at the end of March, on the address *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** with the Nick... Discussion in 'XBoX Games and Apps' started by IcedUmbrella630, Aug 20, 2018.

  1. Xbox account suddenly different


    Hello, I created an XBox account at the end of March, on the address *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** with the Nick xXTalasiaXx. I added the game Sea of Thieves in Microsoft. Yesterday I wanted to play the game with friends, but found that my Xbox account does not exist anymore.
    I had to choose a new Nick, or got this here. The game is no longer there. Now I have bought the game and suddenly can not use it anymore.

    Oh and I use a translator, because all other support options are not available. So sorry, fals it is awkward to read.

    :)
     
    IcedUmbrella630, Aug 20, 2018
    #1
  2. HassanB
    HassanB Guest
    Suddenly different gamertag

    Hi,

    Is this the gamertag that was previously named "QuotientBaer53" that you changed to "xRobbingHoodx"? If so, this gamertag you received is a randomly generated gamertag, this is further confirmed by your ability to change the gamertag of this account for free
    which is only possible on newly created gamertags within the first 30 days of their creation. This happens when you login to a Xbox LIVE account that does not have a gamertag associated with it.

    If you previously had an account and you know the gamertag to it, then please
    reach out to Microsoft Chat Support
    to find out the e-mail associated with that particular gamertag. Click on the support page click Billing & Memberships, under Microsoft Account click
    Forgot Microsoft Account Username. This will of course only work if you know the gamertag that you had prior to logging in with this randomly generated one.
     
    HassanB, Aug 20, 2018
    #2
  3. Suddenly different gamertag

    I don't even remeber having a gamertag.

    If I had one, it was most likely "myname.omg"

    Nothing that could in any way offend anyone.

    And can FNCs produce sth like QuotientBaer53 ? Xbox account suddenly different o_O
     
    xRobbingHoodx, Aug 20, 2018
    #3
  4. WPAK
    WPAK Guest

    Xbox account suddenly different

    Hi there,

    for an issue like this you will likely have to contact Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support

    make sure the country in the bottom left corner is set to the correct country to ensure you see the correct contact options.

    Xbox Support should be able to check if there are indeed multiple Xbox Live Accounts connected to the same email address, if that is the case then they should be able to advise what steps to take to allow the currently inaccessible Xbox Live Account (with
    Sea of Thieves attacked) to emerge again.

    Let us know the results
     
  5. WPAK Win User

    Xbox account suddenly different

    Hi there,

    for an issue like this you will likely have to contact Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us

    make sure the country in the bottom left corner is set to the correct country to ensure you see the correct contact options.

    Xbox Support should be able to check if there are indeed multiple Xbox Live Accounts connected to the same email address, if that is the case then they should be able to advise what steps to take to allow the currently inaccessible Xbox Live Account (with
    Sea of Thieves attacked) to emerge again.

    Let us know the results
  6. _Steve_H_ Win User

    Suddenly different gamertag

    That's because Microsoft is a bunch of panzy faggots that think they need to act like the god damn "offensive police". Then they want $10 to change your **** name from the piece of **** name they give you without your choice. **** you Microsoft, I'm ****
    pissed and I'm going to offend every god damn person on this planet in your mother **** name. ****!
  7. HyruleBalverine Win User

    Suddenly different gamertag

    It's possible that you were given a Forced Name Ghange (FNC). Did your previous gamertag contain somthing that violated the Code of Conduct?
  8. HassanB Win User

    Suddenly different gamertag

    Hi,

    The gamertag "RobbingHood" is taken by someone, it might be you or someone else, not sure. It's also showing as having 0 gamerscore which either means it's
    new or it's been taken for awhile. If you believe you made this gamertag, then please contact Microsoft Chat Support to find out the e-mail associated with that gamertag. If it's your account you should be able to get the e-mail associated with the tag by
    providing the Microsoft Support agent the information they request (name, address, phone, etc).
  9. HassanB Win User

    Suddenly different gamertag

    Hi,

    Is this the gamertag that was previously named "QuotientBaer53" that you changed to "xRobbingHoodx"? If so, this gamertag you received is a randomly generated gamertag, this is further confirmed by your ability to change the gamertag of this account for free
    which is only possible on newly created gamertags within the first 30 days of their creation. This happens when you login to a Xbox LIVE account that does not have a gamertag associated with it.

    If you previously had an account and you know the gamertag to it, then please
    reach out to Microsoft Chat Support
    to find out the e-mail associated with that particular gamertag. Click on the support page click Billing & Memberships, under Microsoft Account click
    Forgot Microsoft Account Username. This will of course only work if you know the gamertag that you had prior to logging in with this randomly generated one.
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Xbox account suddenly different

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