Xbox Account Recovery/Transfer

Leon Clark · May 19, 2023

Account Progress Recovery :

After having an Xbox account for close to 7 years, i can no longer access my account due to a suspicious activity warning, i cannot verify that it is me and now do not have access to any of my games.

I cannot do the verification.

Although i do have the microsoft password to the email address required, the email account itself has been deleted and i no longer have any sort of access whatsoever.

I am a teenager and have been paying for the game pass with whatever money i have and would be extremely unsatisfied if i have to let all this time and money go down the drain.

Is it possible to recover all my games and progress and transfer it to another account/new account ?

If not, does anyone have an alternate solution ?

P.S : Yes i have already tried the acsr system multiple times with differant information

Sincerely

Léon

:)

WattyNuela

Hello Leon, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

I'm not a Microsoft employee.

I'm sorry to hear you lost the access to your Microsoft account, when that happens the recommended action is sent the recovery form as a last resource.

If the form is not accepted, and you decide to not try again, unfortunately is not possible to recover the account.

I want to inform you that it is not possible to transfer any kind of content or information between Microsoft accounts.

Shade26

No thank, i'll just write back next time when i have news

Shade26

Hi, SweetMonet,

Thank good to know, so i just had chat with someone from the support team, they wrote a report and said they'll reach out to me when it is resolve, so i'll will let you know if I achieve to receive my account back or not.

Thank you

WPAK

Hi there,

if you have done all the steps mentioned on here:
https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Which sounds like you have done, then the only option left is to contact Xbox Support via Phone (or Chat) at
http://support.xbox.com/contact-us

If you have any details from any past purchased or payment options on that account then it could be helpful to have them ready/available when you contact Support. If they can't help you then I'm afraid the only option that might be left is to create a new
Xbox Live Account.

Let us know the results

SweetMonet

Alright. I really appreciate that, Shade26.

Xbox Account Recovery/Transfer