Xbox account recovery is a joke Xbox needs actual humans to do it not a robot

I've done the recovery request and everything it's @outlook.com and my recovery phone number i no longer have access to anymore and I don't think there is a email on there connected

Hello!



We haven't heard from you in the last 72 hours, so we will be considering your issue resolved. Moving forward, we will not be monitoring this thread so if you need further assistance, please create a new thread to discuss these concerns by clicking the link below. Or click on the Ask a question option as shown in the photo.



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Thank you for understanding.



Respectfully,



Glenn

Good afternoon, Ezio Monroe.



Welcome to the Microsoft Community Forum. Please accept our warmest regards and sincerest hope that all is well.



From the description you have provided you're unable to recover your Xbox account.

I understand how frustrating it can be to lose access to your account and all the progress you've made. However, when it comes to account recovery it mostly involves self-help articles and automated tools. Thus, if an article or tool does not work for you it's possible that there's an underlying issue that we need to address first. So, let us work together as a team to get to the bottom of this issue of yours. But to better assist you I need to ask:



1) What's the domain of this Xbox account you are attempting to recover? I don't need the actual address. I just need to know if it's @Outlook.com or @Hotmail.com or @Live.com or @MSN.com.



2) Before you were locked out of the account, did you add BOTH an alternate e-mail address and phone number to it for recovery purposes?



3) If you go to https://account.microsoft.com/ and attempt to log in to your account using the last password you remember for it, are you getting the error in the photo below? If you get something else, please provide us a photo of it. There are actually two different versions of this error message in the photo below, hence the necessity of an actual photo of what you see on your end.







Hope to hear from you soon.



Respectfully,





Forum Moderator

Microsoft Community

Is there a way to talk to a actual human via phone or web chat about account password recovery?

So is the enforcement team really a working humans who are working 24/7?