xbox account question/need help from a EMPLOYEE

jackluciow · Sep 12, 2019

hello, i just had a question for someone who works as an employee. i heard that its possible for a person to take a account if it was created on someone elses console. my main account was created at a friends house, but it was made for me so i was wondering
if there was any risk for him to pull that account back with his console number even though it is my account.

:)

XBF Felixx P

Hello jackluciow!

Thanks for responding. Like Brad mentioned above,

If you've changed / updated your password and all your security information you should have nothing to worry about.

You should be totally protected.

If you ever have any other questions or concerns feel free to come back to us here in the Xbox forums department.

Happy gaming!

Felix

Xbox forums support

jackluciow

which i have so the account in question isnt the one im currently using to ask this but i was curious on if what i was asking was even possible. even all the info was changed and i removed all other consoles from the account so im wondering if its still
at risk even though all the info is up to date and changed. thanks.

XBF Brad A

Hello Jack,

Thanks for coming to the forums with your question. When it comes to accounts, it is best to create your own. As the account was made for you, the friend still knows the email password and all the information on the account. Also sharing accounts is against
the code of conduct. So in this instance we recommend to
create your own account and start fresh. This way you and only you, know the information on the account to protect your account security. If already have games and such on your account. We recommend

updating all security information on the account.

Thanks,

Brad

Mister Cizl

Hey StakingHydra246! This is not an official contact number for support. The website is most likely just trying to scare you into spending money or giving up your information. Thanks!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Miguel Molina O

Hi, I'm Miguel, community expert, I may not be an employee of Xbox, but I see you need some help, I'm Happy to help you.

There is a dedicated page for the modification of your homescreen by Xbox

https://support.xbox.com/en-US/help/account-pro...

If you need more help please let me know or if you have another question

xbox account question/need help from a EMPLOYEE