Xbox Account Login Failed

Discus and support Xbox Account Login Failed in XBoX on Windows to solve the problem; Hi there! I just want to complain about that I haven't been able to log in to my xbox app (windows pc) for 1 month now... It just says "We couldn't... Discussion in 'XBoX on Windows' started by Maxxentiboy, Nov 16, 2018.

  1. Maxxentiboy
    Maxxentiboy Guest

    Xbox Account Login Failed


    Hi there!

    I just want to complain about that I haven't been able to log in to my xbox app (windows pc) for 1 month now... It just says "We couldn't log you in right now try again later" I can't even press the "Help" button. It just takes me back to the error message.

    I haven't been able to play my favourite game in 1 month just because I can't log in to my xbox app. If someone has the solution of this please answer on this one.

    :)
     
    Maxxentiboy, Nov 16, 2018
    #1
  2. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Xbox is telling me to get Gold even though I have it?

    Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.
     
    SPITFIRE-SIX, Nov 16, 2018
    #2
  3. McRock67
    McRock67 Guest
    Xbox one login problem

    hello, i can't login with my account on my xbox one, the password is failed. When i login on the online side in my xbox account it works perfect with the same password. What can i do?
     
    McRock67, Nov 16, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Xbox Account Login Failed


    • On your PC, go to
      Xbox.com
      and select Sign in. If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select
      Forgot my password and follow the instructions.
    • If that didn’t work, select the Start
      button > Settings >
      Time & language. Under Date & time make sure the
      Set time automatically setting is turned on.
    • If none of those options work, select the Start
      button > Settings >
      Accounts , then find the Microsoft account you used to sign in to the Xbox app and select
      Remove. Then go back to the Xbox
      app and sign in with the Microsoft account you just removed.

    Learn what to do when you can't sign in to your Microsoft account
     
    M3tal Daz3, Nov 16, 2018
    #4
  5. Maxxentiboy
    Maxxentiboy Guest
    The thing is. There is no "Forgot password" The only thing i see is "Log in"

    And also I don't really want to delete my microsoft account because I have all my things on it? I have 2 computers at different homes and I want them both to have access to my sea of thieves character on xbox. and I'm trying to set this pc up for playing. And
    this happens.
     
    Maxxentiboy, Nov 16, 2018
    #5
  6. XBF George L
    XBF George L Guest
    Thanks for bringing this situation to our attention on the forums. I understand you are having trouble connecting to Xbox Live through your Xbox App on Windows 10 is that correct? If so, I suggest you try fully powering down the PC and then unplugging it
    from the power for a minute or two. Once that is done try it again, if the situation persists you may want to try Uninstalling and Reinstalling the Xbox App itself.

    How to uninstall and reinstall a game on Windows 10
    . Let us know how it goes with a reply!

    Hope this helps!
     
    XBF George L, Nov 17, 2018
    #6
  7. Maxxentiboy
    Maxxentiboy Guest
    Microsoft store doesn't look like that anymore.

    Also I can't click the "Uninstall" button in the settings. It's just gray. I wish I could send picture or video on how it looks like. And there is no other buttons to click on.
     
    Maxxentiboy, Nov 17, 2018
    #7
  8. Xbox Account Login Failed

    Hey there Maxxentiboy,

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app on PC. Corrupted data may cause the
    app to not to work properly.



    Here are two steps on how to isolate system issues:

    • Method 1Xbox Account Login Failed :perform a clean boot, this helps eliminate software conflicts that occur when you install
      a program or an update or when you run a program in Windows 10. Here is the
      link on
      how to perform a clean boot.

    • Method 2:
      Here is a
      link
      on how to download Apps Troubleshooter.

    Try this out and let us know the results.
     
    XBF Crystal P, Nov 6, 2018
    #8
  9. Abatar Win User

    Login or password is not valid.

    I'm not able to login, email or password is not valid. But from a PC works fine. Same account fails from Xbox. I can't download anything since it does not login. It is the login failing at this point. It is like it just will not accept my email and password.
    I know they are correct. Thanks for the reply
  10. XBF George L Win User

    Xbox Account Login Failed

    Thanks for bringing this situation to our attention on the forums. I understand you are having trouble connecting to Xbox Live through your Xbox App on Windows 10 is that correct? If so, I suggest you try fully powering down the PC and then unplugging it
    from the power for a minute or two. Once that is done try it again, if the situation persists you may want to try Uninstalling and Reinstalling the Xbox App itself.

    How to uninstall and reinstall a game on Windows 10
    . Let us know how it goes with a reply!

    Hope this helps!
  11. XBF Crystal P Win User

    Xbox Account Login Failed

    Hey there Maxxentiboy,

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app on PC. Corrupted data may cause the
    app to not to work properly.



    Here are two steps on how to isolate system issues:

    • Method 1:perform a clean boot, this helps eliminate software conflicts that occur when you install
      a program or an update or when you run a program in Windows 10. Here is the
      link on
      how to perform a clean boot.

    • Method 2:
      Here is a
      link
      on how to download Apps Troubleshooter.

    Try this out and let us know the results.
  12. Maxxentiboy Win User

    Xbox Account Login Failed

    The thing is. There is no "Forgot password" The only thing i see is "Log in"

    And also I don't really want to delete my microsoft account because I have all my things on it? I have 2 computers at different homes and I want them both to have access to my sea of thieves character on xbox. and I'm trying to set this pc up for playing. And
    this happens.
  13. M3tal Daz3 Win User

    Xbox Account Login Failed


    • On your PC, go to
      Xbox.com
      and select Sign in. If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select
      Forgot my password and follow the instructions.
    • If that didn’t work, select the Start
      button > Settings >
      Time & language. Under Date & time make sure the
      Set time automatically setting is turned on.
    • If none of those options work, select the Start
      button > Settings >
      Accounts , then find the Microsoft account you used to sign in to the Xbox app and select
      Remove. Then go back to the Xbox
      app and sign in with the Microsoft account you just removed.

    Learn what to do when you can't sign in to your Microsoft account
Thema:

Xbox Account Login Failed

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