Xbox Account help

JackStiles95 · Mar 7, 2017

I can't sign in. It asks for the pw and email. Everytime I try to log in, I put the pw in correctly but it goes back to the "who are you" screen and won't let me sign in. I had my buddy ru to sign me in on his xbox but alas that didn't work either. I visited
enforcement.xbox.Com and there were no villain reports. I can sign into the xbox app and message friends from the as well. **** do I do guys?

:)

thomo · Mar 7, 2017

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

Mrs L · Mar 7, 2017

Unable to add son to xbox one

As above,

Select child
Sign in as parent
get to the 50c card authorisation, add card details
Then get card already exists on account - go through screens - again!!

Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

Go to xbox errorhelp - can't find it

Can anybody help please we are pulling our hair out on this

Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!

Sgt Lugnuts · Mar 7, 2017

Me too. Same thing. I went to try to change my password and it wouldn't let me. The MS service that sends the codes to reset passwords is down. So, there is a problem and think it's not on my end. or yours.

Ambassador Kingz · Mar 7, 2017

Hey guys the Xbox live service has been down today and causing sign in issues. check here
Xbox Live Service Status | Xbox Live Service Outage

Most services are back up but some are still affected at this time.

Ambassador Kingz · Nov 2, 2018

Hey there Xbox live service is having some trouble today. You can check here
https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

BulletsAlwaysWn

[quote user="oOEpiCxZaCOo"]

need help on forum 15 can anybody tell me how to get to this

[/quote]You talking about this Forum.

forums.xbox.com/.../2366.aspx

Sgt Lugnuts

Me too. Same thing. I went to try to change my password and it wouldn't let me. The MS service that sends the codes to reset passwords is down. So, there is a problem and think it's not on my end. or yours.

MoeZArts

Hi xboxguy1243,

You will need to contact Xbox Support and request a call back, they are the only ones who have access to your account and can help with this

https://beta.support.xbox.com/contact-us

drudigger

No that doesn't help at all, are you a bot? Can you read the text i posted and the screen shot, i haven't done anything to be banned The picture shows my account is clean and has zero infractions i was banned in error, saying it cannot be appealed when my record is clean does nothing to help the issue, if you dont have the ability to look into the issue these kinds of comments don't help me. In the screen shot you can see i have never had a suspension on record there is no reason for my account to be banned. No one is even telling me why it was done.

Ambassador Kingz

Hey there Xbox live service is having some trouble today. You can check here
https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

Xbox Account help