Xbox Account got permanently banned cause email was hacked.

Hello friend, if you have already appealed once you cannot do it again, they are the only ones who can give you an answer.

Since all of us are players and we can only help each other as much as we can.

Greetings.

Thank you for your help. I am now appealing when I see the email notification. I'm waiting for an answer.

Now the team has responded. But the response I received did not have that kind of behavior at all. and cannot appeal again How can I fix it? Now it's completely confusing.

Well friend Mateo P., what you have left is to wait for a response from the team in charge.

We are all players and we help each other as much as we can, I hope you can resolve the suspension soon. Good day.

Sincerely,
Oskayra.

Hello Mateo P. my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox. All users help each other with common problems.

I am very sorry for the problem you are going through, you should know that For cases of BAN/SUSPENSION the only link to see the status of the ban and file a possible appeal is the following: http://enforcement.xbox.com/

Please note that Support cannot assist in cases of banned accounts (Ban/Suspension) nor can an appeal of a temporary ban be filed.

If your account was temporarily suspended, unfortunately this cannot be appealed, so you will have to wait for the suspension to end.

Best regards,
Oskayra.