Xbox Account Email Hacked Still

Email hacked and also xbox hacked. Sorry to hear that.

All you can do is recover your email account first (and see what else has been compromised), and then recover the xbox account (and any other accounts that were compromised from the stolen email account).

If you still have access to your account then you were not hacked. Someone in your house or even you probably changed the clan tag without you knowing.

-

Also, it is VERY unlikely you will ever get hacked. Most people on Xbox lose their accounts not from hacking, but they lose control of their accounts for calling for fishing scams (MSP generators for example) or they gave out their email and have very easy
to guess passwords.

-

Just don't fall for scam messages and never give out your email and password and you'll never be 'hacked'

Unless a main website or service has been hacked - like PSN, it's not a hack ok.

Phishing, NOT a hack

Social engineering, NOT a hack

Giving someone your LIVE ID to someone else and then losing your account,
NOT a hack

Using dodgy software or websites offering free points and what not, then losing your account, still
NOT a hack.

Signing up for various suspect websites using the same email address and password for LIVE. then losing your account. still
NOT a hack.

If EA was compromised and it held your Windows LIVE ID, this is technically a hack, but it's EA that would have been hacked, not Xbox LIVE. When I say 'hack' I mean a real, sophisticated website or server attack. A hack in the literal sense of the word.

If you can still sign into these forums using that gamertag, you are still in control of that account. If someone sends you a message saying that they "hacked" your account, that DOES NOT mean they actually "hacked" anything.
Usually they are only trying to scare you. You should file a complaint on that person through the tools on your console.

If you still believe that your account has been compromised, but you can still access it, you should contact Xbox phone (not email) support, and report it stolen, and change the email and/or password on it. http://support.xbox.com/en-AU/billing-and-subscriptions/account-management/manage-live-id

If your email has been hacked and taken over without permission, you need to contact the email provider about it.

An xbox account can't actually be hacked without you giving out personal information, but if it is the parental XBOX account that was hacked, you need to call support and open an unauthorized access claim.