Xbox Account cannot be linked to any other platform

Good day, Steven

Thanks for the reply.

This has not been fixed and is still an ongoing issue.

As per your previous suggestion - I have tried multiple times to get in touch with the Support team.

However, neither the call nor chat resolved my issue.

Thank you.

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Hello Jay Jung1,

Thanks for reaching out and welcome to Xbox Community forums. I understand how important for you to link your social media accounts.

In this case, please try checking the methods on Link your social network accounts to Xbox | Xbox Support. Otherwise, you might want to visit or contact the support website for the social network you’re trying to link.

I hope this helps.

Regards,

StevenK

Hello paweljaworski,

Thanks for reaching out to us, at the current moment you cannot add friends from other platforms on your Xbox friends list without them first having a Microsoft account. You can connect other social media platforms to see if any friends on those platforms
have a Microsoft account. I'll post a link below showing you how to connect other social media platforms to your Microsoft account.

Linking Together : https://support.microsoft.com/en-us/help/4028404/microsoft-account-linking-accounts

Glad I could provide you some details for your question, let us know if you have any other questions or issues.

Happy Gaming!

all account linking regardless of company is up to the company to sort, microsoft cannot sort any of it as it is not on their system and they cannot even see it, the same applies to sony account, ubisoft accounts, epic accounts, on epic once an account is linked you can never link that xbox account to another epic account.

when the account is linked it is your ea account on the ea servers that is linked, nothing on the microsoft side at all, you can revoke access to the ea account via microsoft so it cannot use any of your info but that does not unlink as this can only happen on ea servers.

if you move to sony you will have the exact same issue if this arises again as you cannot unlink an ea account outside of the ea servers only ea can unlink it.

microsoft nor sony nor any other platform can tell another what they can and cant do on their own servers, as ea closed your account for inactivity but as you say they did this when it was active it is down to EA to sort, you will have to sort this with EA.