Xbox account and Forza account

Was he making a forza account or xbox because if he used the email he used to login to microsoft then try to login there with the ild account and see if the same forza account is linked to his xbox account

You may have purchased the Forza under that account or if you have an Xbox game pass under that account, Forza is included on the catalog.

J'ai un compte Xbox sur une Xbox One et mon compte Forza y ​​est toujours Je veux acheter une nouvelle Xbox Mon compte Forza va-t-il basculer avec mon tag de joueur ?

Good morning, 👋

If you connect your account to your new xbox, you will still be the owner of the game! , and you’ll still have the same name! 😉

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Josh

Yes, your progress inside Forza is uploaded to the cloud
You can restore it as long as you use the same Microsoft account on the new Xbox

Hi dricefernandes,

Thanks for the update with your reply. If you believe that your Forza account and not your Xbox account is at the heart of the issue, as you explained that your Xbox account had no other issues with other games, then I recommend reaching out to the
folks over at either the Forza Forums or Forza Support for assistance with your account directly. Its possible that another Forza fan has either dealt with the same or similar issue and may have a fix, or Forza Support would be able to take a look at your
account to find the issue.

Forza Support << can assist with Forza account issues

Forza Forums << Forza community support including technical assistance

Hope this helps a bit more!