Xbox accesories not working, post created after communication with microsoft support

OKAY SO LET'S DO THIS ! (i'm going to give you as most detail as i can)

Seriously, i bought the xbox elite controller for my PC ( by the way amazing package and amazing product (even if you can't remap the button to a key on your keyboard on PC >.<)) and it worked out fine. i remapped the button with the app everything
was great.

But know everything changed. When i try to launch the app i have to wait for at least
twenty second because both the configuration or info button are unclickable ( i got a
high end PC so yes it's a lot). Then suddently i can click on it again! However my current configuration
does not show off on the picture of the controller and the picture itself vanish after i click on the configuration button. Within a fraction of a second the app sort of restart, i still can't click on the button before a considerable amount of time
and it does it over and over.

Once out of ten however, the app get it right, i mean all the button are suddently clickable, my xbox tag appear on the top of the windows as long as my current configuration. I then proceed to click on the configuration button and remap my controller, as i
do so the app run normally, but as soon as i try to save the changes it freeze.

A can close it but i can't reopen it because the process is blocked (i can't shut it down through the TaskManager or even with a taskkill command on the CMD i have to wait)

So now, of course i tried to restart my PC, my PC is up to date, i did
uninstall and reinstall the app, and checked the controller's driver.

I reached out to both the microsoft and windows support wich both redirected me to each other or here.

i'd like to thank the people who tried to help me sincerely, but i'd also like to get my problem fixed ^^

there is apparently a case file :1374742342

Thank you for your considaration and for your time

(i think i'm understadable but english is not my native language so .. sorry)

:)

 

Complaint 2: So we are now on Day 11! Missing $25 Visa code

Currently waiting on 56,000 points being deposited into my xbox live account.

Are support forums always this terrible with communication. This email says to come here and make a post and their working hours are

9-5 yet no one has revived a reply.

What is going on Microsoft?

 

Bad gears of war 2 code

Per Ryan B at xbox support I am posting here to inform the promotions team that my gears of war 2 code is not working and he has created a case for your review after our live chat about it.

Please contact me asap with a new code at [Mod Removed - Please do not post personal information]

Thanks for your assistance with this issue.

 

Hi,

We recommend running the Windows apps troubleshooter provided on this
link. This may help in resolving issues regarding digital contents downloaded from the Windows Store.

If the same instance occurs, kindly access this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the Xbox app.

Let us know how it goes.

 

Thank you for your answer,

the troubleshooter has detected that the windows store cache "mays be" dammaged, but it didn't do anything about it. What can i do about it ?

As for the version of the app i'm using, as i said i've already desinstall and reinstall it.

 

Thanks for keeping us in the loop.

Let’s manually reset the Windows Store cache. Here are the steps:

1. Press the Windows + R keys to open the Run dialog box.
2. Type WSReset.exe and click OK.The Store and a command prompt will now open with any message.
   
3. The command prompt will automatically close after the Store's cache has been reset.
   

After resetting, follow the steps on how to check for updates for apps and games from Windows Store. This is for us to make sure that the Xbox application you're using have all the latest updates needed.

We'll be waiting for your response.