Xbox 360 Wireless Receiver Error Code 10

Hi Pauline_898, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, do a clean boot and test the wireless receiver again.

Press Windows Key + R > Type msconfig > Select Services > Check the box Hide all Microsoft Services > Select Deactivate All.

Restart your computer.

Let me know if it works!

Hello Grondis,

Thank you for bringing this issue to our attention. The Xbox 360 wireless controller requires a gaming receiver in order to connect to a computer. The article entitled

Xbox 360 Wireless Gaming Receiver for Windows 10 contains steps on how to set up the controller on a Windows 10, Windows 8 and Windows 7 computer. Be sure to let us know the results!

Hello Cad,

Thanks for the update on how it is going. Only other troubleshoot we have is
connecting 360 wireless receiver to windows 10. Toward the bottom it has troubleshoot receiver.

Thanks,

Brad

I don't own an xbox. I just use the XBOX 360 Wireless Controllers with the Xbox 360 Wireless Gaming Receiver for Windows. On toher devices (without OS Windows 10) it's working.

I followed this instruction (sadly in german, can't find the english one, but it was the same):

https://support.xbox.com/de-DE/xbox-on-windows/accessories/xbox-360-wireless-gaming-receiver-windows

But i'm stuck on Point 3.

Hi,

There aren't any drivers to download for Windows 10 as the drivers for Xbox 360 controllers are already built into the OS.

The Xbox 360 controller uses its own type of wireless protocol, it's not Bluetooth and so it can't be connected to a PC directly without additional hardware. It needs an Xbox 360 wireless gaming receiver for use on a PC. This receiver needs to be specifically for Xbox 360 controllers. The receivers for the Xbox One controllers won't work either.