Xbox 360 will not connect to T mobile home internet

Ben thanks for the reply.

So I have the xbox 360. i just got my new internet service with t mobile home internet. In case you aren't familiar with that. it is basically home internet over the 5g network. and broadcast 2.4 and 5g.

All my other devices connect great. but the 360 has problems..

The 360 will connect to the t mobile router but not from the router to the internet. I do not get an error, but on the Test Connection it shows xbox live failed, internet blocked.

I called the tech at t mobile, he said the xbox 360 needed a code or something because it has problems with with IP address porting or something and the code or IP address Xbox could give me would allow me to connect.

I set up a 2.4 connection just for the xbox and the WEP2..

So I don't know how else to get the 360 on line.

No..

I did not get this resolved. Neither the Left or the right hand seem to know how to fix the issue with the T-Mobile home internet.

Not totally unrelated, for Hulu to work with T-Mobile home internet. Hulu has to provide you with a specific IP address.

The odd thing is. If I use my phone Hotspot (Almost exactly the same at T-Mobile home internet which is basically a Hotspot) the 360 hooks right up. With NONE of the Port mumbo-jumbo mentioned above.

Also for more information my Xbox series s will connect to this internet. And after contacting t mobile they said it was not an issue on their side.

Hi Andrew J, my name is Oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public user to user support forum. We are users who help other users. We do not work for Microsoft.

There are several reasons why this could be happening. One possibility is that your modem or router is not compatible with the Xbox 360. If so, you will have to update your modem or router to an older model that is compatible with the Xbox 360.

Another possibility is that there is a problem with the configuration of your network. To check this, you can try the following:

Check the configuration of your modem or router. Make sure the configuration of your network is correct and that the Xbox 360 is configured to connect to the correct network.

Rest your modem or router. This can solve temporary problems that may be causing the problem.
Try to connect another device to your network. If you can connect another device to your network, it means that the problem is in the Xbox 360.

If you have tried all these steps and you can not solve the problem, you can try the following steps:

Try to connect to a different Wi-Fi network. If you are using a domestic Wi-Fi network, try to connect to a public Wi-Fi network or a friend's Wi-Fi network.

Try to connect to the console through an Ethernet connection. This can help solve connectivity problems that may be causing the problem.

If you have tried all these steps and you still can't solve the problem, you can contact Microsoft's support to get help.

https://support.xbox.com/contact-us/

I hope this information is helpful.

kind regards,
Oskayra.

Hi! My name is Ben an Independent advisor and Xbox gamer like you. Hope you are doing well!

Can you tell us what is happening or error when trying to connect your console to the internet? I would suggest to also try the troubleshooting steps found on this link https://support.xbox.com/en-US/help/hardware-ne...

The link has all details for possible connection issue in an Xbox 360 console. If the error you are encountering is about NAT Type, you may follow the steps on this link instead https://support.xbox.com/en-US/help/Hardware-Ne... it includes the port needed for Xbox to connect on Xbox live service.

I hope the information helps. Feel free to let us know here how it goes and we will try with the best of our knowledge to offer assistance.

Kind regards,

Ben