Xbox 360 werken niet op Xbox one [Translation-Xbox 360 not working on Xbox One]

Hello Jespervan,

Sorry for the issue with your games. Are these disc games or digital? Try
power cycle your console. Once on try one game that is backward compatible.

Thanks,

Brad

Hey there!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you and have a great day!

Hallo Jesper,

op welke regio staat je account en je Xbox ingesteld?

Hallo

Thanks for your help .but after the xbox update all the games work. So i can play them all.

Greetings

Jesper

Hey there Jesper!

Sorrry to hear that you'r experiencing issues with your backwards compatible games.

If the previous troubleshooting has not solved the problem, then I would suggest next clearing your local saved games and then removing and re-adding your account as outlined in

How to add or remove a Microsoft account on Xbox One.

If that does not work however, then the next troubleshooting step that I would suggest is what we call a soft reset.
It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games
&
apps.

Follow the steps here on How
to reset your console to factory defaults on Xbox Oneand let us know how that helps with the issue

Thanks for reading!

Hope this helps!