xbox 360 trying to go live

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If I may ask, what is the error that you're getting whenever you're trying to connect to Xbox Live?

Hi! Can you kindly add a little more information to the question?

Are you trying to add an existing Xbox Live account to your Xbox 360?

If you are attempting to add an existing Xbox Live account to an Xbox 360, Create or go to the profile you would like the existing Xbox Live account to be accessible on, go to Xbox Live and download the existing account to the profile.

But most of the time when i try going on xbox live, my 360 is usually the only device connected to it.

Hello this is Jermaine trying to go live on Xbox 360 can do the setup and lesson 4 the setup key for the previous step

If you upgraded your account on the website it can sometimes take time to update on the console. You can try deleting your profile and re-downloading it to speed up the process.