xbox 360 slim passcode removal when details not known

Hello shaunwinchurst,

The only way you can reset the pass code will be online.

You must meet the following criteria to be able to reset the pass code online:

• Your Microsoft account must be an adult account.
  
• The console must be registered in your name.
  

1. Sign in to your Microsoft account and go to the Devices tab.
   
2. Locate your registered Xbox 360 console and select Show Details.
   
3. Select Manage, select Reset passcode and then follow the instructions to reset your pass code.
   

You can find all of these steps here: How to reset the pass code for parental controls on the Xbox 360 | Xbox Support

I'm Samy an independent advisor and I'll be helping you

How are you?

This link has instructions on how to remove the parental password

https://support.xbox.com/en-US/help/xbox-360/se...

If it's a family passcode, then a reset will not remove it. You will need to register the console on account.microsoft.com with the main account that is used on the console, then on the same website select devices on the top of the page. Scroll down to
the Xbox 360, and select show details, then at the top left select manage - reset passcode, and follow instructions from there.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. Did you receive a key combination for you to press when you register your Xbox 360 console online? I believe the passcode on your Xbox 360 console can be removed by registering the Xbox 360 device online and from there, you will be provided step-by-step instructions on how to remove the passcode.

To start, please click here:

1. Sign in https://account.microsoft.com/devices to your Microsoft account and go to the Devices tab.

2. Locate your registered Xbox 360 console and select Show Details.

3. Select Manage, select Reset passcode, and then follow the instructions to reset your passcode.

If you have the passcode, enter each button in the sequence at a moderate pace, not too fast, but not too slow. Once you've entered the full combination, your Xbox 360 should automatically restart.

Hope this helps. Let me know if you need further assistance.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear that you're having issues with your Xbox 360. Are you trying to reset the passcode set on your Xbox 360? If yes, I believe it can be removed by registering the Xbox 360 device online and from there, you will be provided step-by-step instructions on how to remove the passcode with the button sequence tied to the console.

To start, please click here:

1. Sign in https://account.microsoft.com/devices to your Microsoft account and go to the Devices tab.

2. Locate your registered Xbox 360 console and select Show Details.

3. Select Manage, select Reset passcode, and then follow the instructions to reset your passcode.

Source: https://support.xbox.com/en-US/help/xbox-360/se...

Hope this helps. Let me know if you need further assistance.