Xbox 360 Profile

Why can't I download my Xbox profile? I was repeatedly getting the 8015D003 error code so moved the profile to a thumb drive as suggested by Microsoft. When I try to download the profile I am informed that there's a problem with the credentials that I'm
using to sign in. This is ridiculous because I am using the exact same credentials to successfully login to my Xbox account on my computer. Incidentally, I tried all the suggestions provided on the support pages to resolve the above error code which is why
I ended up moving the profile to the thumb drive. Any help will be greatly appreciated. Thanks, Andy

:)

 

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

 

Red Dead Redemption Error Message Help

I fixed it.

Go to Xbox.com and find your security settings for your profile, then find "Xbox 360 Profile Protection" and set it to require the profile to redownload the profile every time you sign in (this will also sign you off of all 360 consoles you were previously signed into).

Since my 360 had been set up to automatically sign in, I'm thinking the Xbox One thought I was still signed in on my 360, and obviously you can't be signed in on multiple Xbox's on the same profile at the same time, so it flagged an error.

At least that's my guess. I also cleared my Xbox 360 local data and did a console restart.

Just follow those steps and it should hopefully be fixed.

 

Hi there,

try the following steps

1. Check Sign in to your Microsoft account to see if at least two security proofs are setup and verified. A phone number and alternate email would be best
2. Check that your current password is no longer then 16 (or 12) characters, the Xbox 360 can't process long password unfortunately. If it's longer then please change it
3. Delete your profile from the console, be sure to delete only the profile, to do so check this link: http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/profile-move-delete
4. Clear the console cache, see this link for the how to: http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/clear-system-cache
5. Turn the console off.
6. Turn the console on.
7. Clear the console cache one more time
8. Redownload your profile.(See the same link as 3.)

If this doesn't fix the issue, then I suggest contacting Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support