Xbox 360- games B& W, dvds play color

Tisha L · Dec 16, 2018

When games are played, example new Lego Avengers video displays in B & W. Playing movie DVD displays in color with no changes to cables or settings.

Help, suggestions are appreciated!

:)

Tisha L

Hi,

I have not checked for updates, will do that immediately. Will the Blu ray drive effect the game and not the DVD?

Thank You

LegendDolby1986

Hi have you made sure there is no updates for the blu ray drive?

choppyseize

Hello,

That's a very weird issue for sure. Do all games play in black and white or just certain one ?

XBF Diego M

Hi Tisha,

First I recommend clearing the hard drive's system cache by going to the storage section of your settings. Here is an article that will help:

https://support.xbox.com/xbox-360/console/clear-system-cache

After that, turn the Xbox off and unplug everything from the Xbox and TV, Power cable, HDMI or component cable and leave everything unplugged for a few minutes and try again.

Let us know that helps!

XBF Crystal P

Hey there Tisha!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day!

Xbox 360- games B& W, dvds play color